Global Growth Program Manager - HP Inc.
Austin, TX
About the Job
About the company:
HP - the company that founded the 'Silicon Valley' is the leading printing and personal systems technology company in the world, and we are here to create technology that makes life better for everyone, everywhere. We apply new thinking and ideas to create more simple, valuable, and trusted experiences with technology, continuously improving the way our customers live and work. HP's vision and promise are to engineer experiences that amaze our customers. With the heart, creativity, and energy of a startup, and the brain, muscles, and determination of a Fortune 100 corporation, operating in more than 170 countries, we continue to deliver ground-breaking new technologies to build on our 70+ year legacy of innovation. HP's commitment to diversity, equity, and inclusion - it's just who we are. From the boardroom to factory floor, we create a culture where everyone is respected and where people can be themselves, while being a part of something bigger than themselves. We celebrate the notion that you can belong at HP and bring your authentic self to work every day. When you do that, you're more innovative and that helps grow our bottom line. Come to HP and thrive!
About the position:
Workforce Solutions (WS) is a new global business unit that brings together all commercial services teams across HP under one leader with a goal of providing a comprehensive portfolio of compelling services and solutions to our enterprise, mid-market, and even, in partnership with our strategic channel partners, to the SMB segment. Our goal is to enable CIOs to optimize the IT experience of their workforce while balancing other business pressures of affordability and risk. HP's core strengths in personal systems and computing, printing and document workflows, and advanced collaboration solutions provide the foundation from which we will expand our services portfolio. Our passion for our customer and our employees will be our differentiation.
We have organized the P&L across three Service Lines, each representing a critical portfolio and business model. Lifecycle Services represents our core device-centric services. Managed Solutions represents our growing portfolio in integrated solutions and managed services that bring together hardware, software, HP and third-party capabilities. Our final strategic Service Line is focused on our rapidly growing Software / Digital Services portfolio. This newly founded division brings together software products and platforms from across HP, including our robust Print, Document and Workflow Management suite, our flagship Workforce Experience platform, and our overall HP Workplace Central platform which brings the entire software portfolio of HP (and key partners) together under a cloud-native, AI-driven Employee Experience platform.
Job Summary
We are seeking a passionate and results-driven SaaS Growth Program Manager to join our dynamic team. The ideal candidate is a strategic thinker with a proven track record in designing and implementing successful growth programs within the SaaS industry. You are a collaborative leader who excels in cross-functional environments, with a keen ability to analyze data and drive continuous improvement. If you are excited about driving meaningful revenue growth and enhancing customer satisfaction in the DEX market, we want to hear from you.
Key Responsibilities:
+ Growth Program Design and Strategy: Develop and implement scalable, repeatable growth programs that drive meaningful revenue growth and high customer satisfaction.
+ Market engagement: Develop and maintain strong relationships with markets to understand their needs and drive customer-centric growth strategies. Be accountable for adoption and success criteria as defined in collaboration with your stakeholders.
+ Cross-Functional Collaboration: Work closely with Marketing, Sales, Customer Success, and other functional leads to ensure seamless execution of growth programs
+ Data Analysis and Reporting: Analyze performance data to measure the effectiveness of growth initiatives and provide actionable insights for continuous improvement.
+ Process Optimization: Continuously refine and optimize growth program processes to improve efficiency and effectiveness
Education & Experience Recommended
+ Four-year or Graduate Degree in Business Administration or any other related discipline or commensurate work experience or demonstrated competence.
+ Typically has 10+ years of work experience, preferably in service business management, delivery, solution architecting, business planning, or a related field.
+ 5+ years of experience in program management, focusing on SaaS growth initiatives. Prior experience working on global programs.
+ Ability to communicate with technical and non-technical stakeholders in order to drive alignment
+ Ability to leverage data to inform critical decisions and make recommendations
+ Strong project management skills with a proven track record of delivering projects on time and within budget.
+ Proficiency in data analysis and reporting tools to measure program effectiveness and drive data-driven decisions.
+ Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
Preferred Certifications
NA
Knowledge & Skills
* Agile Methodology
* Analytics
* Business Development / Business Strategies / Business To Business
* Customer Relationship Management
* Data Analysis
* Digital Marketing
* Go-to-Market Strategy
* Key Performance Indicators (KPIs)
* Market Research / Marketing /Marketing Strategies
* New Product Development
* Product Management/ Product Marketing /Product Strategy
* Project Management
* Thought Leadership
* Value Propositions
The base pay range for this role is $137,000 to $211,000 annually with additional opportunities for pay in the form of bonus and/or equity (applies to US candidates only). Pay varies by work location, job-related knowledge, skills, and experience.
Benefits:
HP offers a comprehensive benefits package for this position, including:
+ Health insurance
+ Dental insurance
+ Vision insurance
+ Long term/short term disability insurance
+ Employee assistance program
+ Flexible spending account
+ Life insurance
+ Generous time off policies, including;
+ 4-12 weeks fully paid parental leave based on tenure
+ 11 paid holidays
+ Additional flexible paid vacation and sick leave (US benefits overview (https://hpbenefits.ce.alight.com/) )
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Disclaimer
* This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
HP - the company that founded the 'Silicon Valley' is the leading printing and personal systems technology company in the world, and we are here to create technology that makes life better for everyone, everywhere. We apply new thinking and ideas to create more simple, valuable, and trusted experiences with technology, continuously improving the way our customers live and work. HP's vision and promise are to engineer experiences that amaze our customers. With the heart, creativity, and energy of a startup, and the brain, muscles, and determination of a Fortune 100 corporation, operating in more than 170 countries, we continue to deliver ground-breaking new technologies to build on our 70+ year legacy of innovation. HP's commitment to diversity, equity, and inclusion - it's just who we are. From the boardroom to factory floor, we create a culture where everyone is respected and where people can be themselves, while being a part of something bigger than themselves. We celebrate the notion that you can belong at HP and bring your authentic self to work every day. When you do that, you're more innovative and that helps grow our bottom line. Come to HP and thrive!
About the position:
Workforce Solutions (WS) is a new global business unit that brings together all commercial services teams across HP under one leader with a goal of providing a comprehensive portfolio of compelling services and solutions to our enterprise, mid-market, and even, in partnership with our strategic channel partners, to the SMB segment. Our goal is to enable CIOs to optimize the IT experience of their workforce while balancing other business pressures of affordability and risk. HP's core strengths in personal systems and computing, printing and document workflows, and advanced collaboration solutions provide the foundation from which we will expand our services portfolio. Our passion for our customer and our employees will be our differentiation.
We have organized the P&L across three Service Lines, each representing a critical portfolio and business model. Lifecycle Services represents our core device-centric services. Managed Solutions represents our growing portfolio in integrated solutions and managed services that bring together hardware, software, HP and third-party capabilities. Our final strategic Service Line is focused on our rapidly growing Software / Digital Services portfolio. This newly founded division brings together software products and platforms from across HP, including our robust Print, Document and Workflow Management suite, our flagship Workforce Experience platform, and our overall HP Workplace Central platform which brings the entire software portfolio of HP (and key partners) together under a cloud-native, AI-driven Employee Experience platform.
Job Summary
We are seeking a passionate and results-driven SaaS Growth Program Manager to join our dynamic team. The ideal candidate is a strategic thinker with a proven track record in designing and implementing successful growth programs within the SaaS industry. You are a collaborative leader who excels in cross-functional environments, with a keen ability to analyze data and drive continuous improvement. If you are excited about driving meaningful revenue growth and enhancing customer satisfaction in the DEX market, we want to hear from you.
Key Responsibilities:
+ Growth Program Design and Strategy: Develop and implement scalable, repeatable growth programs that drive meaningful revenue growth and high customer satisfaction.
+ Market engagement: Develop and maintain strong relationships with markets to understand their needs and drive customer-centric growth strategies. Be accountable for adoption and success criteria as defined in collaboration with your stakeholders.
+ Cross-Functional Collaboration: Work closely with Marketing, Sales, Customer Success, and other functional leads to ensure seamless execution of growth programs
+ Data Analysis and Reporting: Analyze performance data to measure the effectiveness of growth initiatives and provide actionable insights for continuous improvement.
+ Process Optimization: Continuously refine and optimize growth program processes to improve efficiency and effectiveness
Education & Experience Recommended
+ Four-year or Graduate Degree in Business Administration or any other related discipline or commensurate work experience or demonstrated competence.
+ Typically has 10+ years of work experience, preferably in service business management, delivery, solution architecting, business planning, or a related field.
+ 5+ years of experience in program management, focusing on SaaS growth initiatives. Prior experience working on global programs.
+ Ability to communicate with technical and non-technical stakeholders in order to drive alignment
+ Ability to leverage data to inform critical decisions and make recommendations
+ Strong project management skills with a proven track record of delivering projects on time and within budget.
+ Proficiency in data analysis and reporting tools to measure program effectiveness and drive data-driven decisions.
+ Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
Preferred Certifications
NA
Knowledge & Skills
* Agile Methodology
* Analytics
* Business Development / Business Strategies / Business To Business
* Customer Relationship Management
* Data Analysis
* Digital Marketing
* Go-to-Market Strategy
* Key Performance Indicators (KPIs)
* Market Research / Marketing /Marketing Strategies
* New Product Development
* Product Management/ Product Marketing /Product Strategy
* Project Management
* Thought Leadership
* Value Propositions
The base pay range for this role is $137,000 to $211,000 annually with additional opportunities for pay in the form of bonus and/or equity (applies to US candidates only). Pay varies by work location, job-related knowledge, skills, and experience.
Benefits:
HP offers a comprehensive benefits package for this position, including:
+ Health insurance
+ Dental insurance
+ Vision insurance
+ Long term/short term disability insurance
+ Employee assistance program
+ Flexible spending account
+ Life insurance
+ Generous time off policies, including;
+ 4-12 weeks fully paid parental leave based on tenure
+ 11 paid holidays
+ Additional flexible paid vacation and sick leave (US benefits overview (https://hpbenefits.ce.alight.com/) )
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Disclaimer
* This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Source : HP Inc.
