Global IT Configuration Engineer Senior Specialist - The Boston Consulting Group

BCG’s Email and Team Productivity team is seeking a knowledgeable and talented IT Senior SaaS Engineer to provide technical expertise & excellent support/enhancement of our Exchange environment and supporting tools.  Focus will be on driving the ground-up implementation and ongoing improvements of our M365 tenant in Greater China, with a day-to-day detailed technical focus on Exchange Online and E-mail security tools.   

In partnership with your fellow team members, your duties will include:   

• Implementing and owning the general administration of our hosted M365 tenant in Greater China  
• Partnering with Security and Risk teams on implementation, policy configuration, governance, and enforcement of BCG regulations and standards for the tenant.  
• Establishing and reporting on performance and health metrics for the tenant and reporting back to Senior Leadership  
• Driving and administering changes to our Exchange Online, Email Security Gateway, Reporting and Compliance tools.  
• Establishing and reporting on performance and health metrics for the tenant  
• Driving and administering changes to our task planning and team productivity suite, which includes Trello, Planner, Project, and more.  
• Recommending, implementing, and configuring monitoring, alerting, and self-recovery solutions and thresholds   
• Identifying and supporting opportunities to implement automation capabilities to reduce manual work and human error.  
• Administering and configuring M365 application integrations for secure rollout and operations     
• Anticipating industry direction and evolving customer needs to implement emerging technologies using Change Management disciplines