Global Logistics Planner - Cirba Solutions Services

GENERAL DESCRIPTION

Cirba Solutions is the most trusted and complete battery solution partner in the world. For 30 years, we have led the BATTERY RECYCLING industry through our services, processing, and material upgrading. Contributing to the CIRCULAR ECONOMY model is our core focus.

A Global Logistics Coordinator is responsible for processing orders and overseeing the cycle of order fulfillment. This includes customer service, on-time delivery of service, quality, and cost. This person must manage internal processes, and external vendors effectively to ensure a safe and productive operation. This role must work closely with sales and operations to understand customer requirements. Although an operations role, this professional is expected to interface directly with customers and outside suppliers when necessary.

DUTIES AND RESPONSIBILITIES

• Ensures Health & Safety is the number one goal by following policies, processes, and always acting in a safe manner
• Prioritize work queues as needed to ensure consistent and timely delivery of products and services
• Negotiate freight rates and provide correct DOT regulated documents, purchase orders and packaging instructions to customers and brokers when scheduling
• Order fulfillment including, but not limited to order quoting, creation, scheduling, and tracking
• Plan and track the shipment of materials according to customer requirements
• Monitor multiple email accounts, parsing out leads where applicable
• Ensure timely communication with all internal and external customers to provide quality service
• Provide quotes to industry-lane customers utilizing tiered pricing structure; forward higher-level customers to associated sales rep 
• Work with Global Logistics Manager to identify and solve logistics issues using problem solving tools and
• techniques. Responsibilities would include clearly identifying root cause of problems occurring in logistics,
• vendor management, or logistics quality of the business
• Submit IR and DRNs to customers, escalating to sales account manager when necessary
• Work with EH&S to close incidents related to inbound and outbound orders (including timely communication to Sales Support, Sales, and Management), which may impact service and quality levels 
• All other duties as assigned

QUALIFICATIONS

• Ability to work independently and multitask in a fast-paced environment
• Possess a strong work ethic and team player mentality
• Well Developed interpersonal skills and professionalism 
• Proficient in MS Office (with emphasis on MS Word, Excel, and PowerPoint)
• Strong communication and listening skills
• Strong problem-solving skills
• Ability to collaborate effectively with all levels of staff and management

EDUCATION AND TRAINING REQUIREMENTS 

• The ideal candidate will have a bachelor’s degree in a Business, Supply Chain or equivalent experience in a logistics/transportation role
• Candidate must have 3 - 5 years’ experience in a transportation or supply chain role in an Industrial, Skilled Trade, or Manufacturing industry or equivalent combination of education and experience