Global Product Manager - The Boston Consulting Group
Boston, MA
About the Job
As an IT Service Automation Product Manager, you’ll be responsible for supporting the end-to-end development lifecycle for the “Ava” Automated Virtual Agent GenAI chatbot among other Service Management capabilities. You will work in an Agile environment and directly support the Product Owner to deliver Initiatives with measurable business outcomes and key results. You will work closely with customers as well as engineering team members, facilitating and translating customer requirements into effective User Stories for incremental feature delivery. This role is pivotal in connecting the “What” and “Why” as conveyed by the Product Owner to the “How” being prepared and delivered by the Squad.
Source : The Boston Consulting Group