Global Risk Director - Strategic Change and Comms - The Boston Consulting Group

The Global Risk Function’s goal is to proactively detect, manage and mitigate risks at BCG while addressing the evolving business needs and the ever-changing risk landscape of the firm.  The Risk Function is comprised of seven teams: Compliance, Assurance & Advisory, Enterprise Risk Management, Strategy & Operations, Data Protection, Global Security, and Information Security. Collectively, we are all on a mission to enable the business, navigate and mitigate any risks proactively, and protect the business with effective controls.  We support embedding a risk-based mindset to each office, internal function, Managing Director and Partner (MDP), and all employees who ultimately bear the responsibility of our actions as the collective front line at the firm.  

We are looking to recruit a Change and Communications Director to provide strategic support for our Global Risk Function to drive transparency, collaboration and unified messaging across our various risk teams to drive a risk aware culture at BCG.   

This role will sit within BCG’s Risk Strategy and Operations team and will be a core member of the Global Risk Function. On a journey to scale and support a $15-20B firm, this role plays a critical role in embedding key strategic activities and innovation within Global Risk.  We are seeking a highly experienced, self-motivated individual who will be responsible for developing and executing a governance framework around strategic communications and change to bring forth the next generation of operational excellence and front line engagement to BCG.  

 

The Communications and Change Management Director brings knowledge, expertise and experience collaborating with delivery teams and senior stakeholders. Given the importance of this high-profile role, this position calls for a flexible, professional leader who has proven industry experience leading transformation and organizational change.  You will work with a team of experts to support the delivery of BCG’s Global Risk initiatives and priorities, using your experience to maximize business engagement and impact. You will deeply understand the needs of Risk stakeholders, BCG’s frontline, identify gaps, and own the implementation and communication efforts around individual initiatives as well as a holistic Risk Team approach to communications and change. You will also partner with other communications and change management experts in throughout BCG to identify, leverage, and influence messaging while contributing to best practices and lessons learned across the firm. 

This role offers a unique opportunity to be a part of an established, value and outcome-driven global organization, with ownership of key operational change projects and internal and external Global Risk communications with direct influence and collaboration with the Risk Leadership Team. 

Your responsibilities will include (but not limited to): 

• Develop and execute a strategic governance framework, communication plan, and change management process for streamlined stakeholder approvals, cross-functional coordination where required and delivery.  

• Lead and deliver communications and change management approaches for risk initiatives, focusing on identifying synergies and connections both within the risk team and beyond 

• Team with other functions and stakeholders as needed to align messaging, embed processes, and pursue value added action to support our business 

• Conduct stakeholder assessments, identifying key stakeholders/areas of focus, understanding gaps in stakeholder risk awareness, and develop stakeholder engagement and communication plans to address and mitigate risks and further our front line engagement activities 

• Conduct change impact assessments, identifying risks to delivery/adoption, and articulate practical and actionable mitigation activities 

• Understand the short/mid/long term roadmaps, and proactively identify and clearly articulate tactical and strategic communications and change priorities to support the roadmap and priorities of the team 

• Identify, baseline and track change management KPIs and metrics in accordance with the Risk Management tribe OKRs 

• Collaborate with cross-functional teams to maximize impact to our firm and facilitate change activities