Go Kart Track Supervisor - Apex Entertainment

Go-Kart Track Supervisor Wanted!

Are you passionate about creating thrilling and safe go-kart experiences? Apex Entertainment is seeking a Go-Kart Track Supervisor to join our dynamic team and ensure that every guest leaves with a smile and a heart-pounding memory. As the Go-Kart Track Supervisor, you'll oversee the daily operations of our exhilarating go-kart track, leading the front-of-house team to deliver outstanding service and smooth operations. Get ready to put the pedal to the metal and make every lap unforgettable!

Job Description:

1. Exemplary Guest Service:

• Lead and support Go-Kart Team Members in delivering exceptional guest service throughout the entire go-kart experience.
• Set clear objectives and provide guidance to track team members, ensuring the attraction is operated safely and seamlessly.
• Assist guests with entering and exiting the go-kart course, providing necessary support throughout their visit.

1. Operations Expertise:

• Ensure the smooth operation of the go-kart track, from sales and scheduling to on-track operations.
• Assist with scheduling hourly Go-Kart Team Members based on forecasting, adjusting staffing levels as necessary during peak times, holidays, and special events.
• Conduct regular inspections of harnesses, safety restraints, and equipment to ensure everything functions properly and address any wear and tear.
• Monitor and regulate the number of guests allowed on the track at any given time to ensure a safe and enjoyable experience for all participants.
• Maintain control of racing events from the central control station, operating computer systems, speed controls, emergency shutdown systems, and signaling systems.
• Safely conduct lapping sessions, effectively communicating with drivers using established signals such as flags and signs.
• Support other Attractions Department needs and assist with overall business operations as required.

1. Safety and Compliance:

• Conduct regular inspections of the facility to ensure all safety and compliance standards are met without compromise.
• Uphold the highest standards of health, safety, and cleanliness in accordance with regulations and company policies.

1. Leadership:

• Inspire and motivate the team, fostering a positive work environment rooted in teamwork, customer service, and safety.
• Lead by example, demonstrating professionalism, creativity, and a commitment to exceptional service.
• Delegate tasks to Team Members, empowering them to take ownership and execute their responsibilities.

Requirements:

• High School Diploma or GED equivalent required.
• Previous experience in hospitality, entertainment, or a related field preferred.
• Strong communication skills, both written and verbal.
• Proven leadership abilities with a focus on team development.
• Exceptional attention to detail and organizational skills.
• Ability to work a flexible schedule, including nights, weekends, and holidays.
• Positive attitude and a passion for creating fun experiences.
• Must be able to stand and move around for extended periods.
• Must be able to work in a fast-paced environment and adapt to changing circumstances.

Perks and Benefits:

• Join a dynamic and dedicated team that celebrates passion for fun and service.
• Competitive compensation and opportunities for growth within our organization.
• Health, Dental, Vision,
• 401K (after 1 year)
• Paid Time and Birthday Off.
• Free Attractions.
• Free meal on days you work.
• Enjoy a flexible schedule that allows you to balance work and play.

Join Apex Entertainment and be a part of creating unforgettable experiences! Apply now to start your journey as a Go-Kart Track Supervisor.