GP Support Engineer - Diverse Lynx
Plano, TX
About the Job
Job title: GP Support Engineer
Remote Role
Top Qualifications:
1. 5-8 years of GP Experience
2. Experience on GP Administration, user management, customization of the GP Application and Incident Management and request management
3. Experience in usage of the Jira Application
4. Exposure to Service Now
Other Qualifications:
1. Handling User Incidents
2. Prioritizing the User Incidents and Change Requests
3. Scrum Master (Nice to have)
Job Summary:
" Providing day-to-day technical application support.
" Implementing and continued learning of Microsoft Dynamics GP, including general ledger, accounts payable, accounts receivable, payroll, project accounting, inventory, order entry, and purchasing modules.
" Working closely with clients in the configuration of and migration to new systems.
" Performing and managing integration of the solution, as well as assisting implementation teams with training issues.
" Pre-sales technical support.
" Ideal candidate demonstrates expertise in an industry or functional area and demonstrates expertise in building a strong reputation in the marketplace.
" This role requires demonstrated proficiency in Great Plains System Administration and Support.
" This role requires experience with FRx and Management Reporter.
" Ideal candidate has MS programming experience (Dexterity, VB. Net, SQL, VBA/Modifier, Continuum, Report Writer, eConnect, Extender etc.).
" This role requires excellent analytical and troubleshooting skills as well as excellent organizational skills and teamwork skills.
" Ideal candidate has the ability to work quickly and independently in high-stress situations or environments.
" Ideal candidate has proven experience and expertise in assisting with the design and development of financial and operational reports.
" Ideal candidate has experience with administration and troubleshooting with Financial Reporting.
" This role requires excellent oral and written communication skills, excellent analytical skills with attention to detail, and excellent organizational and time management skills.
" This role also requires the ability to handle multiple tasks and experience with MS Office tools.
" Participated in at least two full cycle implementation project (from requirements gathering until go-live including post go-live support)
" Proficient in technical design, and doing custom development using recommended best practices.
" Managed Dev-Op setup and conducted code check in, Reviewed code of Dev team and Released and deployed code base in PROD.
" Provide Architectural Recommendations to build various GP solutions.
" Should have Familiarity with performance evaluation using Trace Parcer and SQL profiler.
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.
