Graduate CRM Analyst 997998 - XAVIER University

Xavier University is part of the 500-year-old Jesuit Catholic tradition of academic excellence in the liberal arts and is strongly committed to enhancing equity, inclusion, and diversity. These values are central to our mission. We strive for a climate of respect and inclusiveness that welcomes and supports members from diverse backgrounds and life experiences, is committed unreservedly to open and free inquiry, and deliberately seeks out multiple perspectives.

Xavier University’s Office of Enrollment Systems invites applications for a Graduate CRM Analyst who will assist in the administration of the CRM system Technolutions Slate. This position reports through the Director of Enrollment Systems and work closely with the Office of the Graduate School.The position has the option to be fully remote or hybrid from Xavier’s campus in Cincinnati, OH.

Duties and Responsibilities:

• Daily administration of Technolutions Slate instances under the guidance of the Director of Enrollment Systems
• Expand Grad SLATE functionalities for improving enrollment intelligence and business analytics
• Lead efforts to automate the process, and components of, Xavier’s Graduate process as well amending and updating outdated processes
• Documenting processes and aid in training of new staff in Slate
• Assist in the development of intelligent decision models and targeted quantitative analysisto improve operational efficiencies and the student experience
• Plan, prepare and produce a variety of queries and reports for campus stakeholders
• Support the recruitment and retention teams through building analytics using data from the CRM and SIS systems
• Other duties as assigned.

Qualifications and Experience: The successful candidate will be attentive to detail and have the ability to function in a multi-tasked environment. The successful candidate will also have excellent written and verbal communication skills and the ability to work collaboratively with a diverse community of students, faculty, and other staff members. Bachelors degree in Computer Science, Business Analytics, or Information Systems with one to two years of related work experience. Previous experience with Technolutions Slate CRM is preferred.

To ensure consideration, qualified/interested applicants must submit a cover letter, resume and the names and contact information of three professional references on Xavier University's website by October 24th. Candidates are asked to include with their cover letter a brief statement on how they might support/contribute to Xavier’s commitment to diversity and inclusion.

In light of the strong commitment to diversity, Xavier seeks a broad spectrum of candidates for this position that includes women and minorities. Xavier University is an Equal Opportunity Employer committed to enhancing equity, inclusion, and diversity. All qualified applicants will receive consideration for employment without discrimination on the basis of race, skin color, ethnicity, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability.

Benefits

Xavier University offers a wide array of complementary and affordable benefit options, to meet the financial, educational, health, and wellness needs of you and your family. Eligibility varies by position and employment class.

• Comprehensive insurance plans including medical, dental, vision, and prescription coverage
• Tax advantaged accounts including health savings account, flexible spending accounts, and dependent care account.
• Financial security via life and long-term disability insurance, accident and illness insurance, and retirement savings plans.
• Generous paid time off work options including vacation, sick leave, and holidays.
• Tuition remission for employees and their eligible dependents.