Graduate Program Specialist - Concordia University, Chicago

General Summary of Position
The primary responsibility of a Graduate Program Specialist (GPS), Department of Graduate Student Services and Admission,is to provide comprehensive advising services to graduate students enrolled in Concordia's graduate programs. The GPS provides a wide range of services that include, but are not limited to: information dissemination both through written modes and at orientations; provides the admission committee with information to review, make decisions and recommend admission of applicants; presents information regarding financial aid; monitors student progress from semester to semester; disseminates information regarding critical dates; assists students in continued registration processes; provides preliminary information regarding purpose and registration for internships and application processes/deadlines.

Principal Duties & Responsibilities

-Monitors student progress from recruitment through matriculation and continue to graduation; regularly communicate with students from the time they enroll in a cohort group through to graduation.

-Participates in Cohort Orientation sessions as requested.

-Disseminates and explains information regarding admissions, enrollment, payment, registration, financial aid, testbook purchasing, IT services, institutional deadlines and monitor progress toward same.

-Oversees registration for practicum/interships and ast as liaison with appropriate faculty and staff.

-Assists in obtaining transfer credit and provides substitution coursework as necessary.

-Communicates course deficiencies, updates program plans. Meets with academic program coordinator.

-Keeps current in all academic course requiements with other departments.

Communicates effectively to all students in all cohort locations (travel to Chicago and suburbs required).

Requirements:

-Bachelors degree, Masters preferred

-1 Year experience working with adult learners; 1 year advising or student personnel experience with knowledge of curriculum structure

-Excellent verbal and written communication skills; demonstrated planning abilitites and ability to multitask.

-Strong customer service skills

-Proficient in Microsoft Office Suite products

-Must be willing to travel locally,valid driver's license, functioning automobile for transportation to and from off-site campus sites

-Must be available to workevenings and some Saturdays.

Concordia does not discriminate in the employment of individuals on the basis of race, color, national or ethnic origin, disability, sex or age. As an institution of The Lutheran Church-Missouri Synod, however, and to the extent allowed by law, Concordia University reserves the right to give preference in employment based upon religious affiliation.