Greeter/Retail Store Service Associate II - Apidel Technologies

Job Description:

Job Profile Summary: Responsible for supporting the storeteam so that a best in class experience for customers can be delivered.Provides great support to customers and the store team while constantlystriving for improvement. Maintains accurate inventory, clean stores, tightback of house spaces and ensures excited customers who come back to learn more.Works on straight forward tasks using established procedures.

Job Description Core Responsibilities:

Provides strong understanding and enthusiasm for technology,especially company products and services and is a go-to resource who supportsthe store team in the front and back of the store.

Constantly scans the sales floor to ensure counters,devices, accessories and walkways are accessible, clean and functioning andreports to leadership when exceptions are found.

Greets customers during busiest moments, ensures they areconnected to a sales consultant in a timely manner and is well prepared todemonstrate company technology to new customers to ensure they know the basicsand encourage them to return.

Frequently checks and inspects the back of the store forclean, secure and appropriately placed inventory. Assists with receivinginventory and properly stocking the back of house to store standards.

Helps the leadership team by conducting the weekly cyclecount process and helps look for opportunities to improve the store countprocess.

Knows current processes and procedures and suggestsimprovements that enhance the customer and/or store experience.

Readily adjusts and adapts to store management prioritiesand direction always demonstrating professionalism and integrity.

Must be able to carry and lift up to 25 pound boxes,stand and move about the store constantly.

Regular, consistent and punctual attendance. Must be ableto work nights and weekends, variable schedule(s) and overtime as necessary.

Other duties and responsibilities as assigned.