Grocery Retail Sales Representative at Smart Foodservice Stores LLC

QUALITY AND DEDICATION BEGIN WITH OUR TEAM, SO JOIN CHEF’STORE®TODAY!

We help YOU make it!

The pay for the position: $13.00 -$21.00 per hr.

The starting rate is $19.507

Schedule:  Full-time days with open availability including weekends.  

We are looking for a Retail Sales Associate, FT who relishes the chance to push their potential, grow, and reap the rewards of joining the CHEF’STORE® family. 

Main Ingredients of the Job 

The CHEF’STORE®Retail Sales Associate FT helps maintain an atmosphere of superior customer service, promoting the US FOODS®strategy: Great Food, Made Easy. We rely on our team to promote and exemplify the US FOODS®Cultural Beliefs: Deliver Excellence, Stop Waste, WIN Together, Speak Up and You Matter.  

As a key member of our team, you will fill a variety of roles, including Cashier, Stocker, and Customer Courtesy, and must be passionate about service and model this behavior in all aspects of job performance. During a shift, you will be assigned to any of our departments, depending on our customer and/or business needs. At the direction of store management, you may work in any or all the following areas: on the front end of the store, selling merchandise, and assisting customers through the checking out process.

• On the sales floor working in our Meat/Frozen department, Produce/Dairy department; Dry Goods/Culinary Equipment & Supply department
• replenishing freight and rotating products in any department.
• You may also assist during special store events, such as Vendor Fairs, sales floor resets, and inventory processes.

ESSENTIAL DUTIES AND RESPONSIBILITIES 

Front End:

• Ensure all customers have an impeccable CHEF’STORE® experience by developing and maximizing relationships with the store’s customers.
• Utilize all tools and skills learned in the CHEF’STORE®Way training and model the behavior in the store.
• Perform sales and cash functions in the POS efficiently and accurately.  This includes scanning merchandise, by utilizing a held-held scan gun or 10 keypads, weighing product on countertop scales as necessary, and looking up any product that will not scan. 
• Ensure that each item’s barcode is accurately reflected in the system and report any discrepancies to the Front End Lead or Manager of the Day (MOD).
• Perform cart-to-cart transfer of all products at checkout, including a visual inspection to look for product tampering.
• Perform duties as receipt checker; verifying cart content vs. purchases, as customers leave the store. Perform store opening and/or closing functions at the front end based on assigned shift

Sales Floor and Stocking:

• Ensure a continuing focus on increasing sales and managing shrinkage.  Work with customers to ensure they find the products they need and are made aware of all the other services available to them in the store.
• Assist in receiving inventory shipments and maintaining and stocking shelves in a neat and orderly fashion while also ensuring proper rotation and product quality audits.  Report any low stock levels to store management. 
• Ensure all merchandise is properly labeled. This includes blaster tagging unscannable merchandise, applying catch weight labels to all merchandise sold by the pound, and affixing plu tags to produce items.
• Replenish the sales floor daily by down-stocking freight from top stock. Ensure that the oldest product is brought down first and stocked according to FIFO.
• Reach trucks and pallet jacks will be used in the movement of products and the stocking.
• Utilize computer programs such as Microsoft Word and Excel, and proprietary software as needed.
• Ensure all products are easily accessible, visually appealing, and constantly available.
• Assist with price changes as directed by the Pricing Lead and Store Management. Assist in the opening and closing duties of the store. Participate in the inventory and cycle count process as needed.
   

Customer Courtesy:

• Ensure the facility is well maintained and is a safe environment for staff and customers by following safety policies and practices. 
• Notify store management of any safety issues in the store and correct them if possible.
• Ensure the cleanliness of the sales floor, front end, and restrooms. Utilize cleaning equipment to assist in these duties.
• Ensure the cleanliness of the parking lot and store entry area.
• Gather carts from the parking lot and cart corrals and bring them back to the designated area. Ensure all are clean and operable.
• In addition to the above duties, you may be responsible for other duties and responsibilities as assigned or required by Store Management.

SUPERVISION:

• N/A

RELATIONSHIPS

•  Internal: The incumbent is required to interact with employees at all levels of responsibility throughout the company. External: The incumbent is required to interact with customers and other service and product providers.
   

WORK ENVIRONMENT 

• Work is performed in a retail store setting, which is open to the public. While performing the duties of this job, employees are exposed to outside weather conditions, which can include inclement weather. 
• The noise level in the work environment is usually moderate. 
• Work is typically performed on a level surface; however, as needed, the use of a ladder or working on an elevated surface may be required. 
• Temperature varies throughout the store ranging from -10 to 85 degrees. 
• Required to physically interact with customers.
   

MINIMUM QUALIFICATIONS

• Minimum 6-12 months of retail cashier and/or stocking experience required.
• A minimum of one year of retail selling and/or customer service experience is preferred.  
• Certifications/Training
  • N/A
• Licenses
  • N/A

PREFERRED QUALIFICATIONS

• Must possess the desire and the ability to deliver exceptional customer service and the adaptability and willingness to assist other employees to get the job done.  
• Provide each customer with fast, easy, efficient, and professional service.
• Must demonstrate good, solid common sense and the ability to think logically and possess a basic mathematical aptitude.
• Must be motivated and self-driven with the ability to multi-task, prioritize, and work independently or within a team.
• Must be able to work a flexible hourly schedule, including holidays and weekends. 
• Must possess basic computer skills, cash handling experience, and general office equipment proficiency. 

EDUCATION

• A high school diploma or equivalent work experience is required.

PHYSICAL QUALIFICATIONS 

• Must be able to perform the following physical activities for the described length of time
• List the required physical activities including the length of time performing each activity referencing the key below

Great Retail Sales Associates FT are crucial to the CHEF’STORE® team and one of the important faces of our organization. Our Retail Sales Associates FT strive for integrity and reliability while building trusting customer relationships.

Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law.  The expected base rate for this role is between $13.00 - $21.00 per hour.

This role will also receive overtime compensation.

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Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance.

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