GTM Business Systems Analyst - Pacvue
Chicago, IL
About the Job
About Us:
Pacvue is the leading software suite for eCommerce advertising, sales, and intelligence. We help some of the world's largest brands grow their business on Amazon, Walmart, Instacart, and other marketplaces and work with sellers and agencies of all sizes to help them compete in the constantly changing world of online retail. Our mission is to empower teams to win in the future of eCommerce, and we do it by building first-to-market technology, solving complex problems with our customers, and bringing expertise, collaboration, and innovation to our work every single day.
Why work at Pacvue?
- Be on the cutting edge - Pacvue is transforming the way brands and sellers win online. Our product uses machine learning, artificial intelligence, and data to make intelligent decisions and recommendations.
- Have fun – we have an energetic and passionate team with a joint mission to win and help our brands and sellers succeed.
- Learn – from the best! Our team is full of talented people who want to help you learn, grow – providing you with mentorship, the industry's best practices and thought leadership.
- Grow fast – the eCommerce industry has grown fast in the past 2-3 years. Pacvue has grown even faster than most high-tech companies in the market.
About the role:
Pacvue is looking for a Go To Market (GTM) Business Systems Analyst to join our team and help lead project teams in implementing and supporting complex enterprise applications. You will collaborate with vendor partners, analyze workflows for process improvements, administer GTM systems, and maintain third-party integrations. If you have a strong background in enterprise systems architecture, excellent project management skills, and a drive for optimization, we invite you to apply and contribute to our organization's success.
Responsibilities:
- Research, implement and support complex enterprise applications, primarily Salesforce Sales Cloud and Service Cloud
- Collaborate with vendor partner teams to deliver projects
- Support integrations for GTM processes and systems
- Installing, maintaining, and upgrading software or SaaS applications
- Analyzes Marketing, Sales and Sales Ops workflows for process improvements to optimize velocity and accuracy
- Administers company Go To Market systems, and liaisons with consultants, IT and systems vendors on the implementation and maintenance of those systems
- Responsible for maintaining third party integrations to CRM
- Creates processes, procedures, policies and tactics that apply industry best practices and align with current business practices; modifies as needed by request and direction from upper management
Skills & Qualifications:
- Minimum of 4 years of experience implementing and administering Salesforce CRM including Sales Cloud, Service Cloud.
- Minimum 1 year of experience of administering Marketing systems including Salesforce Marketing Cloud, Pardot, or HubSpot.
- Able to create operations processes and procedures that address current business needs.
- Able to craft, revise and abide by project plans with divisions of responsibilities and set milestone deadlines.
- Experience with SDLC, Agile development best practices and change management.
- Experience with integrations to Marketing (HubSpot), Quoting, eSignature (Docusign), and Billing (NetSuite) tools.
Benefits:
- Unlimited Paid Time Off
- Paid Holidays and Floating Holidays
- Medical, Dental, Vision, FSA/HSA, Life Insurance and Pet Insurance
- 401k with Employer Match
- Take up to 2 Days of Paid Time Off to Volunteer with a 501c Organization
- Paid Parental Leave
Pacvue is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.