GTM Strategist & Program Manager at ServiceNow
Chicago, IL 60620
About the Job
Company DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work
Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500
Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work
But this is just the beginning of our journey
Join us as we pursue our purpose to make the world work better for everyone.Job DescriptionServiceNow makes work, work better for people. We’re changing the world of work by automating the activities, tasks and processes that make up day-to-day work life, helping the modern enterprise operate faster and be more scalable than ever before.Our product, the Now platform is the intuitive, intelligent cloud platform for work that was built with a focus on people
It delivers digital workflows that automate previously manual processes across a whole business ecosystem including IT transformation, HR and employee experience and customer service.We are highly adaptable and constantly evolving. We are passionate about our product, and we live for our customers. We have high expectations, and a career at ServiceNow means challenging yourself to always be better.Overview We are looking to add a star performer with experience in Technology/SaaS, to evaluate and help improve our Go To Market activities
The Global GTM Programs team runs critical cross-functional initiatives that will improve how we sell to and serve our customers.As a GTM Strategist & Program Manager, you will develop recommendations across a wide variety of go-to-market challenges, run fact-based analyses, and present to senior-level leaders for buy-in
You will work closely with cross-functional partners to scope programs, define critical paths to solving unstructured problems, and co-develop actionable recommendations
The ability to communicate and work collaboratively with a variety of teams and personalities is essential.This is a fantastic opportunity to play a key role in shaping the design of how ServiceNow interacts with customers and enable our Planning to be grounded in the long-term growth strategy of the business
If you have a stellar background in consultancy and tech, a passion for change, and an ability to work effectively with a diverse and driven global team, then we’d love to hear from you.In this role you will...Lead global programs for ServiceNow; work cross-functionally to structure problems, and drive solutions and actionable recommendations Develop program scope and objectives, actively manage roadblocks and risks, and deliver on business outcomesOrchestrate program execution, coordinate resources and deliverables across multiple workstreams and manage cross functional stakeholdersConduct discovery research, including stakeholder interviews and rigorous data analysesCreate presentations, playbooks, and other deliverables that summarize key findings, recommendations, and go-forward strategyProvide regular updates on the program to senior management stakeholdersEnsure the voice of the customer and the field is reflected in how we evolve the GTM across our businessDevelop trust with stakeholders while helping navigate complexitiesQualificationsWe are looking for...8+ years in similar positions at XaaS/SaaS technology company / top-tier strategy consulting firm, with clear ownership of strategic programs and outcomesProven track record of leading complex GTM programs or implementing global sales strategiesDemonstrated track record as a strategic thinker – able to work in the details and grasp the ‘big picture’Excellent communication skills, ability to communicate effectively and collaborate cross functionallyHighly analytical and intellectually curious about data analysis, trends, and insight generationProficient in Excel to conduct analyses; strong analytical and problem-solving skillsEnergetic self-starter with a proven track record for getting things done in a high-growth environmentFocused on results, and able to identify the few key things that matter and drive action to see improvementsHigh levels of EQ, and ability to energise, excite and motivate othersCollaborative and keen to partner with a broad and diverse set of global stakeholdersFor positions in this location, we offer a base pay of $116,600 - $203,900, plus equity (when applicable), variable/incentive compensation and benefits
Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure
Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location
We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.Additional InformationWork Personas We approach our distributed world of work with flexibility and trust
Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work
Learn more here.Equal Opportunity Employer ServiceNow is an equal opportunity employer
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law
In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates
If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact
Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals
All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune
2024 Fortune Media IP Limited
All rights reserved
Used under license. SummaryType: Full-timeFunction: SalesExperience level: Not ApplicableIndustry: Information Technology And Services
Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500
Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work
But this is just the beginning of our journey
Join us as we pursue our purpose to make the world work better for everyone.Job DescriptionServiceNow makes work, work better for people. We’re changing the world of work by automating the activities, tasks and processes that make up day-to-day work life, helping the modern enterprise operate faster and be more scalable than ever before.Our product, the Now platform is the intuitive, intelligent cloud platform for work that was built with a focus on people
It delivers digital workflows that automate previously manual processes across a whole business ecosystem including IT transformation, HR and employee experience and customer service.We are highly adaptable and constantly evolving. We are passionate about our product, and we live for our customers. We have high expectations, and a career at ServiceNow means challenging yourself to always be better.Overview We are looking to add a star performer with experience in Technology/SaaS, to evaluate and help improve our Go To Market activities
The Global GTM Programs team runs critical cross-functional initiatives that will improve how we sell to and serve our customers.As a GTM Strategist & Program Manager, you will develop recommendations across a wide variety of go-to-market challenges, run fact-based analyses, and present to senior-level leaders for buy-in
You will work closely with cross-functional partners to scope programs, define critical paths to solving unstructured problems, and co-develop actionable recommendations
The ability to communicate and work collaboratively with a variety of teams and personalities is essential.This is a fantastic opportunity to play a key role in shaping the design of how ServiceNow interacts with customers and enable our Planning to be grounded in the long-term growth strategy of the business
If you have a stellar background in consultancy and tech, a passion for change, and an ability to work effectively with a diverse and driven global team, then we’d love to hear from you.In this role you will...Lead global programs for ServiceNow; work cross-functionally to structure problems, and drive solutions and actionable recommendations Develop program scope and objectives, actively manage roadblocks and risks, and deliver on business outcomesOrchestrate program execution, coordinate resources and deliverables across multiple workstreams and manage cross functional stakeholdersConduct discovery research, including stakeholder interviews and rigorous data analysesCreate presentations, playbooks, and other deliverables that summarize key findings, recommendations, and go-forward strategyProvide regular updates on the program to senior management stakeholdersEnsure the voice of the customer and the field is reflected in how we evolve the GTM across our businessDevelop trust with stakeholders while helping navigate complexitiesQualificationsWe are looking for...8+ years in similar positions at XaaS/SaaS technology company / top-tier strategy consulting firm, with clear ownership of strategic programs and outcomesProven track record of leading complex GTM programs or implementing global sales strategiesDemonstrated track record as a strategic thinker – able to work in the details and grasp the ‘big picture’Excellent communication skills, ability to communicate effectively and collaborate cross functionallyHighly analytical and intellectually curious about data analysis, trends, and insight generationProficient in Excel to conduct analyses; strong analytical and problem-solving skillsEnergetic self-starter with a proven track record for getting things done in a high-growth environmentFocused on results, and able to identify the few key things that matter and drive action to see improvementsHigh levels of EQ, and ability to energise, excite and motivate othersCollaborative and keen to partner with a broad and diverse set of global stakeholdersFor positions in this location, we offer a base pay of $116,600 - $203,900, plus equity (when applicable), variable/incentive compensation and benefits
Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure
Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location
We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.Additional InformationWork Personas We approach our distributed world of work with flexibility and trust
Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work
Learn more here.Equal Opportunity Employer ServiceNow is an equal opportunity employer
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law
In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates
If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact
talent.acquisition@servicenow.com
for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.SExport Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals
All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune
2024 Fortune Media IP Limited
All rights reserved
Used under license. SummaryType: Full-timeFunction: SalesExperience level: Not ApplicableIndustry: Information Technology And Services
