Guest Services Agent - Scenic Property Group

Join our fun and exciting team at the Homewood Suites by Hilton Houston/Katy Mills! We are looking for a full-time employee to join our family. Amazing benefits and work environment! This person would be responsible for representing the hotel in a professional and friendly manner. Must have open availability. We have great benefits!!!

This position is full-time. 

Amazing benefits with our hotel:
- Highly discounted employee rates at Hilton brand hotels across the world: Very cheap stays!

- Discounted friends and family rates at Hilton brand hotels across the world.

- Sporadic incentives and rewards.

- Access to Netperks which is discounts at over 1000 retailers.

- PTO accrual every paycheck. 

- Holiday Pay

- Health Insurance immediately. 

Job Responsibilities

- Taking reservations over the phone and in person

- Checking guests in and out of our hotel

- Managing room inventory

- Promote hotel facilities and services

- Cashier for suite shop when guests make purchases

- Multi-tasking: answering phones, servicing guests, making sales

- Making all guests stay memorable

Requirements:
- Good sound judgment and excellent customer service

- Good communication with other departments and co-workers

- Able to prioritize and work well independently and with others

- Able to follow procedures and have attention to detail

- Good money management and basic accounting knowledge

While we are a professional business, we offer a fun working environment. Come shine with us! Experience is preferred, but not required. We'll train the right candidate!

Job Types: Full-time

Pay: $12-13 per hour

Expected hours: 40 per week

Schedule: Week and Weekend availability a must. 

Education:

• High school or equivalent (Preferred)

Experience:

• Hotel experience: 1 year (Preferred)

Work Location: In person