Guest Services Associate - Castle Hill - Trustees

The Trustees is an organization with a fascinating past and an exciting future. Our places are open to all and we th...

Qualifications:  

Professional and team-oriented 

Respectful of all visitors and able to provide exceptional customer service 

Detail oriented and able to carefully track revenue and visitation numbers 

Comfortable and proficient with point of sale systems 

Reliable and committed to the position, the site team, and the mission of The Trustees  

Able to multi-task and handle larger crowds 

Able to work outside for extended periods of time when outdoor admissions station is in operation (typically weekends) 

Other Requirements:  

Background check required 

Work environment—the work environment; temperature, noise level, inside or outside, or other factors that will affect the person's working conditions while performing the job. 

Comfortable with variable outdoor weather conditions   

Will be working primarily indoors. The Great House is heated in the cold weather, but does not have air conditioning for the warm weather 

Physical demands—the physical demands of the job, including bending, sitting, lifting, and driving. 

Able to climb stairs and stand for periods of time 

Comfortable with variable outdoor weather conditions   

Ability to lift 30 pounds required 

You have the option to stand or sit on a stool with a back rest. 

Position type and expected hours of work—full time or part time, typical work hours and shifts, days of week. 

14-21 hours a week, with flexibility.  

Flexibility to work holidays, evenings and weekends may be required 

The Trustees offers competitive compensation and the opportunity to be part of a dedicated team across the Commonwealth who love the outdoors, who love the distinctive charms of New England, and who believe in celebrating and protecting our special places, for everyone, forever. 

In addition to being an Equal Opportunity Employer, The Trustees of Reservations aim to create a thriving, inclusive workplace that values each member of our team.  We aspire to reflect and effectively serve the residents and communities of Massachusetts who are at the core of our mission.   

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.