Guest Services - Front Desk Agent - Hampton by Hilton Plymouth, MA - Lafrance Hospitality

If you are passionate about hospitality and delivering exceptional guest experiences, we have the perfect opportunity for you! Join the team at Hampton by Hilton Plymouth, MA as a Front Desk Agent.

In this role, you will be the first point of contact for our guests, ensuring that they receive a warm welcome and excellent service throughout their stay. You will handle check-ins and check-outs, process payments, and assist guests with any inquiries or requests they may have. Our ideal candidate is friendly, customer-focused, and has a strong attention to detail.

Come to the Hampton by Hilton, Plymouth, MA and be apart of a great team!

We also have DailyPay, which allows you to get paid any day you prefer.

And if you refer someone to join our team, you could earn up to $500! 

Pay: $17 - $18 Per Hour

Working Hours: Part -Time

Shifts: 3-11

Keywords: front desk, front desk agent, hotel, hotel worker, hospitality

Responsibilities:

• Greet guests with a warm and welcoming attitude
• Check guests in and out of the hotel
• Process payments and maintain accurate records
• Respond to guest inquiries and provide helpful information
• Resolve guest issues promptly and professionally
• Assist with other front desk duties as needed

Requirements

• Prior customer service experience
• Excellent communication and interpersonal skills
• Ability to multitask and work in a fast-paced environment
• Attention to detail and accuracy
• Flexibility to work shifts including evenings, weekends, and holidays
• Previous hotel experience is a plus

Benefits

• Brand Wide Room Discounts
• Company Wide Room Discount Program
• Referral Bonus Incentive
• Retention Bonus Incentive
• Annual Review Program
• Extensive Room for Growth
• Paid Training