Hardware Technician, TS/SCI with Polygraph at General Dynamics Information Technology

Type of Requisition:

Pipeline

Clearance Level Must Currently Possess:

Top Secret SCI + Polygraph

Clearance Level Must Be Able to Obtain:

Top Secret SCI + Polygraph

Suitability:

Public Trust/Other Required:

None

Job Family:

Systems Administration

Job Qualifications:

Skills:

Asset Management, Incident Management, Systems Documentation

Certifications:

Experience:

1 + years of related experience

US Citizenship Required:

Yes

Job Description:

Key Responsibilities The person in this position will perform numerous functions to include Systems Administration, Property/Asset Management, Testing, and Configuration Management functions. This position will require up to 90% travel.

System Administration

• Manages the functionality and efficiency of a group of computers running on one or more operating systems
• Helps maintain the integrity and security of servers and systems
• Maintains system documentation
• Interacts with users and evaluates vendor products
• Coordinates hardware and software installation and provides backup recovery
• Monitors policies and standards for allocation related to the use of computing resources
• Participates in systems testing and document results
• Provides advice and training to end-users
• Maintains current knowledge of relevant technologies as assigned
• Monitor IMS and reporting incidents with directives
• Monitor AMs/DMs to determine possible impacts to operations of services
• Monitor and clean-up orphaned tickets
• Monitor and enforce compliance of Incident Management Policy
• Maintain Incident Management policy
• Work to improve situational awareness
• Monitor and facilitate resolution of tickets older than 30 days
• Monitor and facilitate tasks for the Problem Management team
• Control, disseminate and monitor ticket queues
• Draft Service Maintenance/Outage/Restoral Announcements
• Facilitate the creation and submission of after-action reports for major incidents and outages when applicable
• Communicate and coordinate with Incident Managers and/or representatives from other contracts when necessary
• Exercises independent judgement and decision making.
• Participates in special projects as required

Property/Asset Management

• Develops and implements system improvements, processes, and procedures and training necessary to manage and protect government and corporate property investments; supervises assigned staff.
• Ensures timely receipt, acquisition, identification, documentation, maintenance, inventory, movement, and storage of property.
• Ensures proper disposition of obsolete and excess assets.
• Participates in the taking of physical inventories, and provides a quarterly inventory report.
• Ensures that periodic reviews are completed to verify that appropriate custodial organizations properly maintain and use property, and that records are properly maintained.

Testing

• The ideal candidate will support software testing, QA, and CM activities. Reviews and evaluates software products and systems to ensure adherence to company and customer quality standards.
• Develops software/systems testing procedures and conducts tests.
• Work with software developers and engineers to understand requirements, identify test scope and acceptance criteria for release components
• Follow QA release checklist
• Provide QA input to improve installation guides and general deployment documentation
• Develop and update technical documentation such test reports
• As needed, provide other QA related and Configuration Management (CM support)

WHAT YOU’LL NEED TO SUCCEED:

• Security Clearance Level: TS/SCI w/ Poly
• Location: On Customer Site
• US Citizenship Required

GDIT IS YOUR PLACE:

• 401K with company match
• Comprehensive health and wellness packages
• Internal mobility team dedicated to helping you own your career
• Professional growth opportunities including paid education and certifications
• Cutting-edge technology you can learn from
• Rest and recharge with paid vacation and holidays

The likely salary range for this position is $66,602 - $86,250. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

75-100%

Telecommuting Options:

Onsite

Work Location:

USA VA Chantilly

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.