Head of Broker Management, Marsh at XL Group
New York, NY 10001
About the Job
DescriptionHead of Broker Management, MarshNew York , NYWe invent the new to help the world move forward. Combining powerful analytics and deeper insights with bigger ideas and innovative solutions, we free up our clients’ potential, thereby fulfilling our own. Take it seriously. Make it fun. Know it matters.The Head of Broker Management will play a critical role in developing and executing strategies to enhance our relationships with brokers, ensuring their success and driving business growth. This leadership position requires a combination of strategic thinking, relationship management, and a deep understanding of our products and service offering.DISCOVER your opportunity What will your essential responsibilities include?
• Develop and maintain strong, collaborative relationships with brokers, ensuring their satisfaction and loyalty.
• Act as the primary point of contact for key broker partner, addressing their needs and concerns in a timely and effective manner
• Formulate and implement comprehensive strategies to optimize performance and increase market share with select broker. Stay informed about industry trends, competitor activities, and market dynamics.
• Collaborate with internal stakeholders to align broker management strategies with overall business objectives.
• Analyze performance data and develop actionable insights to continuously improve broker relationship and business outcomes. Regularly assess and present broker performance metrics.
• Identify areas for improvement and implement initiatives to enhance broker productivity and efficiency.
• Work closely with cross functional teams, including marketing, underwriting and claims, to ensure seamless collaboration and to identify training programs or educational events that will equip brokers with the necessary knowledge on AXAXL.
• Provide ongoing support and resources to facilitate continuous improvement among broker partners.
• Utilize market intelligence to identify new business opportunities and potential threats.You will report to Chief Distribution Officer. QualificationsSHARE your talentWe’re looking for someone who has these abilities and skills:Required Skills and Abilities:
• Bachelor’s degree in business, finance, or a related field; advanced degree preferred
• Proven experience in a senior role within broker management, preferably in the financial or insurance industry.Desired Skills and Abilities:
• Relationship Management: proven track record of successfully managing broker relationships and driving business growth
• Analysis: Analytical mindset with the ability to interpret data and make strategic decisions.
• Negotiation: excellent communication and negotiation abilities, high ability to affect the behavior of others.
• Leadership: ability to lead and motivate. Results-oriented with a focus on achieving performance targets.
• Knowledge: In-depth knowledge of financial markets, industry trends, and regulatory requirements.FIND your futureAXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it.How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines and specialty.With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.Learn more at axaxl.comInclusion & DiversityAXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, and create an inclusive culture where everyone can bring their full selves to work and can reach their highest potential. It’s about helping one another — and our business — to move forward and succeed.Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe Robust support for Flexible Working Arrangements Enhanced family friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance CharterLearn more at axaxl.com/about-us/inclusion-and-diversity. AXA XL is an Equal Opportunity Employer.Sustainability At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called “Roots of resilience”, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations. Our Pillars:Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society – are essential to our future. We’re committed to protecting and restoring nature – from mangrove forests to the bees in our backyard – by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.Addressing climate change: The effects of a changing climate are far reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We’re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL’s “Hearts in Action” programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day – the Global Day of Giving. For more information, please see axaxl.com/sustainabilityThe U.S. pay range for this position is USD 118,500 - 233,000. Actual pay will be determined based upon the individual’s skills, experience, and location. We strive for market alignment and internal equity with our colleagues’ pay.At AXA XL, we know how important physical, mental, and financial health are to our employees, which is why we are proud to offer benefits such as a competitive retirement savings plan, health and wellness programs, and many other benefits. Wealsobelieve in fostering our colleagues' development and offer a wide range of learning opportunities for colleagues to hone their professional skills and to position themselves for the next step of their careers. For more details aboutAXA XL’s benefits offerings, please visit US-Benefits-at-a-Glance_2023_US.pdf (myaxaxlbenefits.com).Job Field: Sales, Marketing & CommunicationsJob Type: StandardSchedule: Full-time
• Develop and maintain strong, collaborative relationships with brokers, ensuring their satisfaction and loyalty.
• Act as the primary point of contact for key broker partner, addressing their needs and concerns in a timely and effective manner
• Formulate and implement comprehensive strategies to optimize performance and increase market share with select broker. Stay informed about industry trends, competitor activities, and market dynamics.
• Collaborate with internal stakeholders to align broker management strategies with overall business objectives.
• Analyze performance data and develop actionable insights to continuously improve broker relationship and business outcomes. Regularly assess and present broker performance metrics.
• Identify areas for improvement and implement initiatives to enhance broker productivity and efficiency.
• Work closely with cross functional teams, including marketing, underwriting and claims, to ensure seamless collaboration and to identify training programs or educational events that will equip brokers with the necessary knowledge on AXAXL.
• Provide ongoing support and resources to facilitate continuous improvement among broker partners.
• Utilize market intelligence to identify new business opportunities and potential threats.You will report to Chief Distribution Officer. QualificationsSHARE your talentWe’re looking for someone who has these abilities and skills:Required Skills and Abilities:
• Bachelor’s degree in business, finance, or a related field; advanced degree preferred
• Proven experience in a senior role within broker management, preferably in the financial or insurance industry.Desired Skills and Abilities:
• Relationship Management: proven track record of successfully managing broker relationships and driving business growth
• Analysis: Analytical mindset with the ability to interpret data and make strategic decisions.
• Negotiation: excellent communication and negotiation abilities, high ability to affect the behavior of others.
• Leadership: ability to lead and motivate. Results-oriented with a focus on achieving performance targets.
• Knowledge: In-depth knowledge of financial markets, industry trends, and regulatory requirements.FIND your futureAXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it.How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines and specialty.With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.Learn more at axaxl.comInclusion & DiversityAXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, and create an inclusive culture where everyone can bring their full selves to work and can reach their highest potential. It’s about helping one another — and our business — to move forward and succeed.Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe Robust support for Flexible Working Arrangements Enhanced family friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance CharterLearn more at axaxl.com/about-us/inclusion-and-diversity. AXA XL is an Equal Opportunity Employer.Sustainability At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called “Roots of resilience”, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations. Our Pillars:Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society – are essential to our future. We’re committed to protecting and restoring nature – from mangrove forests to the bees in our backyard – by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.Addressing climate change: The effects of a changing climate are far reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We’re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL’s “Hearts in Action” programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day – the Global Day of Giving. For more information, please see axaxl.com/sustainabilityThe U.S. pay range for this position is USD 118,500 - 233,000. Actual pay will be determined based upon the individual’s skills, experience, and location. We strive for market alignment and internal equity with our colleagues’ pay.At AXA XL, we know how important physical, mental, and financial health are to our employees, which is why we are proud to offer benefits such as a competitive retirement savings plan, health and wellness programs, and many other benefits. Wealsobelieve in fostering our colleagues' development and offer a wide range of learning opportunities for colleagues to hone their professional skills and to position themselves for the next step of their careers. For more details aboutAXA XL’s benefits offerings, please visit US-Benefits-at-a-Glance_2023_US.pdf (myaxaxlbenefits.com).Job Field: Sales, Marketing & CommunicationsJob Type: StandardSchedule: Full-time
