Head of Product, Health + Beauty - Square Inc.

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality through Afterpay, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

Job Description

Square services millions of diverse merchants across four primary audiences. Health & Beauty is at the heart of Square, we serve sellers of all sizes, from local sellers to multi-location brands. We’re looking for someone who is passionate about the Health, Wellness and Beauty sellers, someone who understands the needs of these sellers and can lead Square in scaling our solution.

As Head of Product for Health & Beauty you will be responsible for setting the Square-wide strategy for the audience over multiple time horizons. You’ll own the Square Appointments product, point of sale and online capabilities. You’ll be responsible for strategic shifts with multiple product areas across Square and influence different product lines across Square for the needs of the audience. You’ll need to understand and make tradeoffs between short and long term product growth and profitability, and be ultimately accountable for Revenue, Engagement and Churn for all Health & Beauty sellers at Square.

Responsibilities

• Responsible for bringing a Square-wide perspective for the Health & Beauty audience for strategic planning.
• Responsible for creating 3 strategic horizons, near, mid and long term that sets up Square for long term growth for the Health & Beauty audience.
• Responsible for strategic shifts with multiple product areas across Square and influence different product lines across Square for the needs of the audience.
• Engages with external partners to build out strategic rationale for acquisitions and partnerships.
• Ultimately responsible and accountable for business performance of the Health & Beauty audience, across all Square’s products.
• Deeply understand the industry and use industry knowledge to help shape the GTM and Product strategy.
• Responsible for prioritization of work for their product area, but also helping with prioritization of capabilities across Square products.
• Validate whether product strategies will have the intended impact with a combination of qualitative user research and quantitative experimentation.
• Drive execution across multiple functions and organizations.

Qualifications

• 12+ years of product management experience.
• Experience leading a 5+ person Product team.
• Strong design and product sensibilities.
• Experience developing product strategies and influencing organizational change.
• Experience managing the revenue of a sizable product-line or business.
• Strong written and verbal communication skills, with the ability to create clarity from ambiguity and distill complex issues into easy to understand narratives.
• Demonstrated excellence in using principled decision making to manage diverse stakeholders, including peers and executive leadership.

Additional Information

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $290,000 - USD $435,000
Zone B: USD $290,000 - USD $435,000
Zone C: USD $290,000 - USD $435,000
Zone D: USD $290,000 - USD $435,000

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.

Full-time employee benefits include the following:

• Healthcare coverage (Medical, Vision and Dental insurance).
• Health Savings Account and Flexible Spending Account.
• Retirement Plans including company match.
• Employee Stock Purchase Program.
• Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance.
• Paid parental and caregiving leave.
• Paid time off (including 12 paid holidays).
• Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees).
• Learning and Development resources.
• Paid Life insurance, AD&D, and disability benefits.

These benefits are further detailed in Block's policies. This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible.

Block will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. Because the material duties of this role involve direct or indirect access to sensitive personal or financial data, a criminal background check is required following a contingent offer of employment.

While there is no specific deadline to apply for this role, on average, U.S. open roles are posted for 70 days before being filled by a successful candidate.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.