Head of Security Operations Center (SOC) at MassMutual
Springfield, MA 01103
About the Job
Do you want to be part of a team that encourages your growth, supports your ambitions and makes it a priority for you to reach your goals? Is helping people part of who you are? At MassMutual, we help millions of people find financial freedom, offer financial protection and plan for the future. We do this by building trust with our customers by being knowledgeable problem solvers and prioritize their needs above all else. We Live Mutual.
If this sounds like a fit, we’re looking to hire a Head of Security Operations Center (SOC) to join our Security Operations & Engineering team.
Why we need you.
We’re growing and our clients deserve the best. As a Head of Security Operations Center (SOC) you’ll have an opportunity to build and lead a high performing global team, leveraging innovative technology solutions. In this role, as well as all roles within MassMutual, you will demonstrate accountability, agility, a dedication to be inclusive, a strong business acumen, and will show courage, even in the most difficult situations. We also highly value strong communication skills, a passion for learning, leadership traits, resilience and self-awareness.
What success looks like.
- Lead and run a highly efficient and effective best in class global 24x7x365 Security Operations Center
- Partner with peer teams to implement automation and orchestration to reduce the amount of manual Tier 1 analyst detection.
- Develop and implement SOC policies, procedures, and best practices to ensure effective security operations.
- Work with CISO to establish and maintain an entry level leadership development program to build a talent pipeline for the Security Operations Center team and foster a culture of continuous improvement.
What your daily routine looks like.
- Lead the day-to-day operations for the Security Operations Center (SOC) and management of Tier 1 and Tier 2 analysts across global geographic locations, maintaining a four-shift staffing model to always ensure full coverage.
- Oversee the monitoring of security events and incidents to ensure timely detection, analysis, and response.
- Develop and maintain Incident Response plans including playbooks and escalation procedures and ensure seamless integration with Tier 1 & Tier 2 SOC analysts.
- Partner with security engineering and information risk management teams to continuously refine and tune detection rules
- Coordinate and lead incident response efforts, including communication with stakeholders and post incident reviews.
- Evaluate and recommend new security technologies and solutions to improve the SOC’s effectiveness.
- Develop and maintain key performance indicators (KPIs) and metric to measure the effectiveness of SOC operations
- Provide periodic reports to senior management of SOC activities, incidents, and overall security posture.
- Lead tabletop exercises with senior management and executive leadership teams.
- Produce Key Performance Indicators (KPIs) to measure the effectiveness of the program
- Maximize investment in security technology solutions through continuous monitoring of technology operations and identification of additional tool utilization
The skills that make you a great fit.
- Bachelor’s or master’s degree in computer science, Computer Engineering, Information Security, Information Technology or a related field.
- Deep knowledge of cybersecurity attack and defense techniques
- 10+ years of experience in Cybersecurity or related field
- 6+ in a leadership role and proven track record managing a Security Operations Center to include incident response and threat intelligence.
- Ability to handle high pressure situations with key stakeholders
- Strong written and verbal communication skills
- Strong analytical and problem-solving skills
- Experience and confident presenting to senior leadership
Preferred:
- Certifications: CISSP, CISM, CISA, GCIH, GIAC
- Knowledge of and practical experience with the MITRE ATT&CK framework
- Experience working in Financial Services or another regulated industry
Why Join Us.
We’ve been around since 1851. During our history, we’ve learned a few things about making sure our customers are our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products and services. To accomplish this, we celebrate an inclusive, vibrant and diverse culture that encourages growth, openness and opportunities for everyone. A career with MassMutual means you will be part of a strong, stable and ethical business with industry leading pay and benefits. And your voice will always be heard.
Recognized as a 2019 World’s Most Ethical Company by Ethisphere, MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It’s more than our company structure – it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual.
MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.
#LI-MC1
MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.