Head of Vendor Management and Support - Guardian Life
Holmdel, NJ
About the Job
The Head of Vendor Management and Support (HVMS) will lead several key functions within the Strategic Sourcing and Vendor Management (SSVM) organization over 4 primary areas of critical enterprise services including: vendor assessment and controls, vendor management, contingent labor management, and SSVM support (tools., reporting, analysis). Each area has a distinct set of objectives/strategies that drive overall enablement to Guardian’s delivery of products and services through ensuring vendors are meeting contractual obligations, increasing, and enriched overall vendor performance transparency, ongoing vendor risk assessment and controls management, and governance across our contingent labor.
You will work closely with business leaders to develop, drive and deploy enterprise vendor management. Additionally, the HVMS will partner with many internal stakeholders as part of the vendor assessment and control’s function including: TPRM (third party risk management), Information Security, Compliance, Privacy, and Technology. It is essential to maintain strong relationships with senior leaders and executives throughout the enterprise to ensure service meets expectations, but more importantly effectively collaborate to create innovative solutions and overall improvements to work-flows and outcomes.
You will:
+ Develop the strategy and execution plan for deploying and leading the consolidated vendor management department which includes vendor risk assessment and controls, enterprise vendor management, contingent labor management/governance and other internal support services.
+ Define the vendor relationship management system requirements, select, and rollout with participation from other groups (e.g., Technology) that adequately provide the right level of transparency to vendor performance, risk, cost, opportunities, and other key information necessary to effectively provide a holistic view of our vendor landscape.
+ Monitor reporting, engagement, and other activities with vendors based on a revised vendor segmentation process that is anchored in a standard risk and business critically tiering methodology, in collaboration with partner organizations including but not limited to, Risk Management, Law, etc.
+ Collaborate with business colleagues and leaders across the organization to achieve a consolidated and uniform approach to vendor onboarding, risk assessment, and performance/obligation management.
+ Define success criteria and critical key performance indicators that can be used to manage service delivery and effectiveness.
+ Provide thought leadership and support for enabling technologies to the SSVM team, collaborating with category manager and Technology functional stakeholders to ensure alignment with Guardian’s tech environment and fitness for purpose of solutions implemented.
+ Oversee the reporting and analytics teams, supplying tools and defining processes that will provide insights on the performance of the Procurement function and identify areas of excellence and areas of opportunity.
+ Contribute to the relationship that category managers develop with suppliers, to identify continuous improvement initiatives to lower total cost of ownership while ensuring vendors meet or exceed quality standards.
+ Continue to evolve our contingent labor governance program to ensure onboarding, offboarding and contracting compliance.
+ Lead team members and colleagues through the necessary change management associated with new/enhanced processes, systems, accountabilities, etc.
+ Oversee the reporting and analytics teams, supplying tools and defining processes that will provide insights on the performance of the Procurement function and identify areas of excellence and areas of opportunity.
+ Contribute to the relationship that category managers develop with suppliers, to identify continuous improvement initiatives to lower total cost of ownership, while ensuring vendors meet or exceed quality standards.
+ Define and cultivate Guardian’s Supplier Enabled Innovation programs to leverage the supplier base expertise to address Guardian’s most pressing objectives.
You have:
+ 15+ years of demonstrated ability within supplier delivery/management, strategic sourcing and procurement operations, business management or a similar area of focus
+ Influencer with ability to drive alignment between varied stakeholders including suppliers and business partners and manage executive-level relationships and interactions.
+ Extensive knowledge of Supplier Management framework, methodology, approach, and risk mitigation
+ Strong business acumen and commercial skills to drive Supplier Management strategies.
+ Focused on results and strategically minded, aligning vendor relationships with the organization’s goals.
+ Strong understanding of supplier performance & key drivers for same
+ Identify key issues from a broad range of alternatives and recommend optimal solutions for various situations.
+ Proven track record to influence business partners when needed to institute vital changes.
+ Leadership experience in establishing core department strategies and goals that tie to broader enterprise priorities.
Reporting Relationships
The Head of Vendor Management and Support will report directly to the Head of Enterprise Sourcing and Procurement.
Location:
+ Hybrid role - 2 days in office, 3 days WFH in the Holmdel, NJ location.
Salary Range
$126,970.00 - $208,600.00
The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.
Our Promise
At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.
Inspire Well-Being
As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues.
Health Care
+ Choice of [high deductible/copay] medical plans* with prescription drugs, including coverage for fertility and transgender inclusive benefits
+ Dental plan
+ Vision plan
+ Health care accounts – flexible spending, health reimbursement, and health savings accounts
+ Critical illness insurance
Life and Disability Insurance
+ Company-paid Life and Disability insurance plus voluntary supplemental coverage
+ Accident insurance
Retirement and Financial
+ 401(k) retirement plan with a company match, plus an annual age/service-based Company contribution and an annual profit-sharing contribution, if applicable
+ Complimentary 1:1 financial guidance with a licensed Fidelity representative
Time Off and Remote Work
+ Flexible work arrangements (part in-person/part remote)
+ Unlimited paid time off for most roles plus time off for volunteering, jury duty, voting, and bereavement
+ Personal holidays for colleagues to use in recognition of religious, cultural, or civic days
+ Paid parental leave and paid family and medical leave policies
Emotional Well-being and Work-Life
+ Emotional well-being, mental health, and work/life resources powered by Spring Health
+ Wellness programs, including fitness program and equipment reimbursement
+ Child, adult, and elder back-up care support through Bright Horizons
+ Adoption assistance
+ College planning
+ Tuition reimbursement
+ Student loan assistance
+ Commuter benefits in select metropolitan areas
Equity & Inclusion
Opportunities to build inclusive and meaningful connections through involvement in colleague-led affinity groups:
+ Employee Resource Groups:
+ Colleague Connection Committees
+ Community Involvement Committees
A culture that encourages colleagues to bring their authentic selves to work
+ Voluntary self-ID
+ Pronunciation and phonetic spelling of names
_Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits._
Equal Employment Opportunity
Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.
Accommodations
Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com .
Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.
Every day, Guardian helps our 29 million customers realize their dreams through a range of insurance and financial products and services. Our Purpose, to inspire well-being, guides our dedication to the colleagues, consumers, and communities we serve. We know that people count, and we go above and beyond to prepare them for the life they want to live, focusing on their overall well-being — mind, body, and wallet. As one of the largest mutual insurance companies, we put our customers first. Behind every bright future is a GuardianTM. Learn more about Guardian at guardianlife.com .
You will work closely with business leaders to develop, drive and deploy enterprise vendor management. Additionally, the HVMS will partner with many internal stakeholders as part of the vendor assessment and control’s function including: TPRM (third party risk management), Information Security, Compliance, Privacy, and Technology. It is essential to maintain strong relationships with senior leaders and executives throughout the enterprise to ensure service meets expectations, but more importantly effectively collaborate to create innovative solutions and overall improvements to work-flows and outcomes.
You will:
+ Develop the strategy and execution plan for deploying and leading the consolidated vendor management department which includes vendor risk assessment and controls, enterprise vendor management, contingent labor management/governance and other internal support services.
+ Define the vendor relationship management system requirements, select, and rollout with participation from other groups (e.g., Technology) that adequately provide the right level of transparency to vendor performance, risk, cost, opportunities, and other key information necessary to effectively provide a holistic view of our vendor landscape.
+ Monitor reporting, engagement, and other activities with vendors based on a revised vendor segmentation process that is anchored in a standard risk and business critically tiering methodology, in collaboration with partner organizations including but not limited to, Risk Management, Law, etc.
+ Collaborate with business colleagues and leaders across the organization to achieve a consolidated and uniform approach to vendor onboarding, risk assessment, and performance/obligation management.
+ Define success criteria and critical key performance indicators that can be used to manage service delivery and effectiveness.
+ Provide thought leadership and support for enabling technologies to the SSVM team, collaborating with category manager and Technology functional stakeholders to ensure alignment with Guardian’s tech environment and fitness for purpose of solutions implemented.
+ Oversee the reporting and analytics teams, supplying tools and defining processes that will provide insights on the performance of the Procurement function and identify areas of excellence and areas of opportunity.
+ Contribute to the relationship that category managers develop with suppliers, to identify continuous improvement initiatives to lower total cost of ownership while ensuring vendors meet or exceed quality standards.
+ Continue to evolve our contingent labor governance program to ensure onboarding, offboarding and contracting compliance.
+ Lead team members and colleagues through the necessary change management associated with new/enhanced processes, systems, accountabilities, etc.
+ Oversee the reporting and analytics teams, supplying tools and defining processes that will provide insights on the performance of the Procurement function and identify areas of excellence and areas of opportunity.
+ Contribute to the relationship that category managers develop with suppliers, to identify continuous improvement initiatives to lower total cost of ownership, while ensuring vendors meet or exceed quality standards.
+ Define and cultivate Guardian’s Supplier Enabled Innovation programs to leverage the supplier base expertise to address Guardian’s most pressing objectives.
You have:
+ 15+ years of demonstrated ability within supplier delivery/management, strategic sourcing and procurement operations, business management or a similar area of focus
+ Influencer with ability to drive alignment between varied stakeholders including suppliers and business partners and manage executive-level relationships and interactions.
+ Extensive knowledge of Supplier Management framework, methodology, approach, and risk mitigation
+ Strong business acumen and commercial skills to drive Supplier Management strategies.
+ Focused on results and strategically minded, aligning vendor relationships with the organization’s goals.
+ Strong understanding of supplier performance & key drivers for same
+ Identify key issues from a broad range of alternatives and recommend optimal solutions for various situations.
+ Proven track record to influence business partners when needed to institute vital changes.
+ Leadership experience in establishing core department strategies and goals that tie to broader enterprise priorities.
Reporting Relationships
The Head of Vendor Management and Support will report directly to the Head of Enterprise Sourcing and Procurement.
Location:
+ Hybrid role - 2 days in office, 3 days WFH in the Holmdel, NJ location.
Salary Range
$126,970.00 - $208,600.00
The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.
Our Promise
At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.
Inspire Well-Being
As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues.
Health Care
+ Choice of [high deductible/copay] medical plans* with prescription drugs, including coverage for fertility and transgender inclusive benefits
+ Dental plan
+ Vision plan
+ Health care accounts – flexible spending, health reimbursement, and health savings accounts
+ Critical illness insurance
Life and Disability Insurance
+ Company-paid Life and Disability insurance plus voluntary supplemental coverage
+ Accident insurance
Retirement and Financial
+ 401(k) retirement plan with a company match, plus an annual age/service-based Company contribution and an annual profit-sharing contribution, if applicable
+ Complimentary 1:1 financial guidance with a licensed Fidelity representative
Time Off and Remote Work
+ Flexible work arrangements (part in-person/part remote)
+ Unlimited paid time off for most roles plus time off for volunteering, jury duty, voting, and bereavement
+ Personal holidays for colleagues to use in recognition of religious, cultural, or civic days
+ Paid parental leave and paid family and medical leave policies
Emotional Well-being and Work-Life
+ Emotional well-being, mental health, and work/life resources powered by Spring Health
+ Wellness programs, including fitness program and equipment reimbursement
+ Child, adult, and elder back-up care support through Bright Horizons
+ Adoption assistance
+ College planning
+ Tuition reimbursement
+ Student loan assistance
+ Commuter benefits in select metropolitan areas
Equity & Inclusion
Opportunities to build inclusive and meaningful connections through involvement in colleague-led affinity groups:
+ Employee Resource Groups:
+ Colleague Connection Committees
+ Community Involvement Committees
A culture that encourages colleagues to bring their authentic selves to work
+ Voluntary self-ID
+ Pronunciation and phonetic spelling of names
_Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits._
Equal Employment Opportunity
Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.
Accommodations
Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com .
Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.
Every day, Guardian helps our 29 million customers realize their dreams through a range of insurance and financial products and services. Our Purpose, to inspire well-being, guides our dedication to the colleagues, consumers, and communities we serve. We know that people count, and we go above and beyond to prepare them for the life they want to live, focusing on their overall well-being — mind, body, and wallet. As one of the largest mutual insurance companies, we put our customers first. Behind every bright future is a GuardianTM. Learn more about Guardian at guardianlife.com .
Source : Guardian Life
