Health Appointment Assistant-1st Shift - Starkey Inc.

Mission Statement

Starkey nurtures development and promotes independence of people with intellectual disabilities.

Summary of Position:

This position is responsible for transportation of persons served for medical, psychological, dental and other appointments. All duties listed below are essential functions of the position.

General Responsibilities:

• Provide support to persons served for medical appointments
• Prepares necessary paperwork to be taken to appointment.
• Provides transportation to scheduled appointments and errands (lab specimen, hearing aids, Rx, etc.).
• Disseminates information from appointments to appropriate staff, parents/guardians and external service coordinators as necessary.
• Maintain and complete transportation log and NEMT transportation forms, as appropriate.
• Follow proper hand washing practices, universal precautions and accepted medical practices/protocol to assure safe and sanitary health care.
• Provide support to the Health Services department
• Maintains proper documentation of services.
• Provides support to the Health Services department, including cross-training, as needed.
• Provide back-up support for health service clerk, as needed.
• Meet organizational requirements and expectations
• CPR, First Aid, Mandt, Medication Administration

Essential Responsibilities:

• Although each position has its own unique duties and responsibilities, the following will apply to every employee:
• Promote the philosophy, vision and mission of the organization.
• Adhere to Starkey's code of ethics.
• Ensure compliance with all applicable licensing and regulatory bodies.
• Ensure the personal rights, dignity and respect of person served.
• Follow organizational policy and procedures regarding confidentiality and abuse, neglect and exploitation.
• Follow organization policy and procedures regarding safety.
• Follow organizational policy and procedures as outlined in the employee handbook.
• Exercise necessary cost control measures within assigned budget.
• Maintain positive internal and external customer relationships.
• Demonstrate effective communication skills by conveying necessary information accurately, listening effectively and asking questions when clarification is needed.
• Plan and organize work effectively and ensure its completion.
• Maintain positive and supportive relationships with coworkers.
• Represent the organization professionally at all times.
• Take the initiative to offer assistance and support to meet the mission of the organization.
• Act in a manner that is an example to both persons served and coworkers.
• Participate in meetings and in-service training, as required.
• Serve and actively participate on committees, as requested.
• Adhere to assigned work and training schedule.
• Promote safety practices on the job and throughout the organization.
• Keep your work area free from hazards.
• Understand your role in the event of an emergency.
• Properly use and maintain all equipment.
• Immediately report any accidents and/or injuries that occur on the job.

Qualifications:
Education

• High school diploma or general equivalency degree (GED)

Experience:

• Prefer at least one (1) year direct experience working with persons with disabilities

Requirement:

• Valid Kansas driver's license or from the state they reside; commercial driver's license preferred

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Below are minimal knowledge/physical requirements for this position.

Knowledge

• Reading, Speaking, Writing English
• Verbal Communication Skills
• Computer Skills

Physical Demands

• Walking
• Stooping (bend at waist)
• Standing
• Sitting
• Driving
• Driving Vehicle requiring Commercial Driver's License
• Lifting up to 50 lbs. with or without assistance
• Lifting over 50 lbs with or without assistance
• Stretching/Reaching
• Exposure to extreme heat: Temp above 100 degrees for periods of more than one hour
• Exposure to extreme cold: Temp below 32 degrees for periods of more than one hour
• Distinguish appropriate temperature
• Exposure to hazardous materials
• Exposure to blood-borne pathogens and other infectious materials
• Climbing
• Hand/finger dexterity
• Repetitive Motions

Sensory Skills

• Talking/Hearing (in person)
• Talking/Hearing (on telephone)
• Distinguish Smell
• Seeing
• Vision for close work

List machines, tools, equipment, electronic devices and software required for use on the job:

• General office machines
• Windows software

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.