Health Coach Educator Greater Phoenix Area. Must Reside in Central Phoenix or nearby Communities - Alignment Healthcare

Overview of the Role: 

Health Coach & Educator will be responsible for conducting Telephonic Outreach to develop a wellness coaching relationship with patients, caregivers, and families through the process of actively working towards better health by providing support, encouragement, and education. 

Responsibilities: 

• Contact patients that are eligible for Alignment’s Care at Home program and provides necessary wellness coaching to reduce or eliminate high-risk behaviors 
• Collaborates with advanced practice clinicians and/or social worker to develop an action plan 
• Encourages adoption of habits that are conducive to a higher quality of life 
• Responsible for delivering a high level of patient service and increasing member retention and satisfaction 
• Assists patients with accessing community resources and social services to address social determinants impacting health and wellbeing 
• Develop and distribute health education materials to identified patients, caregivers, and/or families 
• Coordinate Care with other Alignment team members, including health-related vendors for optimal patient care 

Required Skills and Experience 

• At least 1- year experience as a wellness/health coach or educator 
• Minimum associate’s degree in a health-related field or equivalent experience/certifications; bachelor’s degree preferred 
• Experience in health behavior change/health coaching/health education 
• Strong knowledge of specific diseases, lifestyle-related topics, nutrition, and exercise 
• Knowledge of and experience with applying the stages of change or a similar behavior change model 
• Excellent interpersonal skills with the ability to foster trust and respect among customers and coworkers 
• Able to work independently and remotely 

• Able to work with protected health information and maintain absolute confidentiality and privacy in accordance with HIPAA regulations and AHP policies 
• Excellent organizational skills with a strong attention to detail 
• Proficient computer skills including Microsoft Office Excel, Word and PowerPoint 
• Ability to work a flexible schedule 
• Required Bilingual Spanish 

Pay Rate: $22.21 - $33.26 hourly.