Healthcare Customer Service Representative - TEKsystems

Job Title: Customer Service Specialist

We are seeking a dedicated Customer Service Specialist to join our team. This role involves understanding the front-end process to provide exceptional service to our patients in a fast-paced environment.

Responsibilities:

• Answer inbound calls and make outbound calls to assist patients.
• Provide accurate information regarding services and resolve inquiries.
• Document interactions and maintain patient records.
• Collaborate with team members to enhance service delivery.

Qualifications:

• High school diploma or equivalent; associate degree preferred.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities.
• Experience in customer service is a plus.