Healthcare Field Operations Manager (FT) - Environmental and Safety Solutions, Inc.

• Pre-employment drug test.
• Background checks - BCI & FBI.

• Evaluates program efficiency and effectiveness by performing Designated Coordinator functions and responsibilities according to established timelines ensuring satisfactory conditions at each site.
  • Observes and evaluate the implementation of programs & services.
  • Performs home visits at least monthly to evaluate staff.
  • Identifies and documents training needed.
  • Instruct and assists employees in implementing the ISP.
• Assists individuals in identifying personal outcomes and individual preferences. Ensures that all services/outcomes are recorded on the agency’s documentation sheets.
  • During Home Visits, ensure identified services, outcomes, and medication administrations are accurate.
  • Identify individuals’ issues/concerns that may require a Team Meeting.
  • Collaborates with the Direct Service team before writing outcomes.
  • Instructs and demonstrates new program outcomes to all program employees, ensuring consistent implementation.
• Provides leadership and supervision, directly to the direct support professionals
  • Determines staffing needs according to approved staffing patterns. Conducts interviews, in accordance with State and Federal employment laws, and selects the best candidate based on the requirement of the job.
  • Collaborate with the agency CEO in disciplinary and termination meetings.
  • Receives all new referrals and attends all new individual interviews.
• Provides Direct Care as needed
  • Ensures Direct Care Staff assist individuals in coordinating their weekly activities.
• Oversees and performs administrative work, on predetermined schedules.
• Maintains a professional demeanor by observing standards of conduct and integrity in the workplace, working cooperatively with team members, and fulfilling training requirements, thereby ensuring a respectful workplace, effective teamwork, and qualified employees.
  • Shares program matters and health and behavior concerns with all Direct Service team members and the agency CEO.
  • Attends and participates in agency Program meetings, Training, and County Board meetings.
  • Satisfies training requirements (Orientation Training Plan and Annual Training Plan).
  • Follows and promotes Complete Healthcare & Nursing Inc/Our Caring Hearts Healthcare & Transportation Inc., policies and procedures.
  • Communicates professionally with outside agencies; seeks involvement in outside professional associations.
  • Discuss the quality of service standards with co-workers, sharing views and ideas.
  • Incorporates good customer service when interacting with counties, neighbors, and families.
  • Meets with the agency CEO bi-weekly.

• Participates in licensing audits.
• Serves on Ad Hoc committees including newsletter, human resources & program-related projects.
• Performs duties of Program Services Coordinator as needed.
• Performs other related duties and responsibilities as required or assigned.

• Designated Coordinator status as defined in the consolidated rule.
• Program skills acquired by two or more years of full-time equivalency employment in a residential MR/DD setting in a coordinator/manager level position. One of the two years must be in a 24-hour program.
• Supervisory skills acquired by a minimum of 1-year experience in a supervisory position.
• Strong written and oral communication skills.
• Ability to develop and maintain professional relationships.
• Ability to work independently with minimal instruction.
• Ability to practice team-based management.
• Ability to balance requirements of multiple and varied duties.
• Ability to perform basic arithmetic calculations. Computer skills.
• Associate/bachelor’s degree as a Social Worker or Psychology Degree.

Environmental and Safety Solutions Inc. (ESS Inc.) is a Cincinnati based certified MBE. Since 2002, ESS Inc. has been providing health and safety, engineering, environmental technical and management services to businesses throughout the United States. We work with businesses from Fortune 500 members to small businesses in the local community, providing world class occupational safety and health consultative services and environmental compliance assistance. Our customers value our personal attention to their needs and the accuracy and flexibility of our services to meet their unique needs. As President and Founder of ESS, Lonnie Grayson brings more than 25 years of professional environmental safety and health leadership to the company. He founded ESS Inc. in 2002 and has grown the firm into a nationally recognized industry leader. With a professional background as a mechanical engineer, Mr. Grayson knows the value of a safety and health program that focuses on the processes that drive the safety and health process in a company to achieve great results. We understand the need for partnership with our customers to fully understand their needs and the culture of each customer to meet and exceed their occupational safety, health and environmental compliance needs.