Healthcare Operations Support Assistant - Dartmouth-Hitchcock Health

The Dartmouth-Hitchcock (D-H) Healthcare Operations Support Assistant position works alongside clinical and operational teams to support the mission of patient care. HOS Assistants contribute to the healthcare mission through work such as, but not limited to, supplies, inventory and logistics, patient transportation, equipment handling and transport, patient greeting and rooming, ambulatory clinic support, infection prevention, grounds and maintenance, and dietary services. HOS Assistant interact with hospital staff, clinical team members, patients and their families.

The nature of this job is flexible, both in terms of your willingness to roll up your sleeves and help where help is most needed, and in terms of the schedule you are able to create based on your availability. There are opportunities to work a regular full or part-time schedule, or to self-schedule based on your availability.

The teams you are scheduled to support will be determined by a combination of your schedule and the hours you are able to commit per week. Examples of the type of work you will do include but are not limited to:

• Infection Prevention: Cleaning and disinfection throughout the facility with our Environmental Services Team and in our ambulatory clinics between patient visits
• Inventory & Logistics: Organization, preparation, delivery and pick-up of equipment, linen, blood products, pharmaceuticals and supplies
• Administrative Support: greeting and bringing patients to their exam room in ambulatory clinics, greeting visitors in inpatient units, filing, phone calls, scheduling
• Dietary Services: preparing and delivering inpatient trays, dining room service, meal preparation, cleaning and food supplies

This opportunity is a good fit for someone who:

• Has a general interest in Health care and/or Operations
• Enjoys learning new things
• Appreciates variety in the work you do each day – is flexible and comfortable with change
• Is looking for meaningful work with a flexible schedule
• Is ready to roll up your sleeves and work hard
• Is curious and sees every opportunity as a learning opportunity

Is motivated by helping others and your community

1. Duties as identified by the hiring department. May include administrative or operational tasks. Adherence to policy for access to the electronic medical record system and direct patient contact must be observed.

• Ability to read and write required.
• Must possess the ability to anticipate, prioritize, and coordinate work in a high stress environment (which involves responding to emergency situations and tight schedules).
• Excellent communication skills.
• Prior satisfactory work experience is preferred.
• High school diploma (or GED) strongly preferred.

• None