Heart Center Quality Manager - Tower Health

The Heart Center Quality Manager assists in supporting the quality, safety and service initiatives and goals of the organization, department, and service lines. Continuous Quality Improvement and Change Management methodology is utilized in managing process design, data collection, analysis and reporting outcomes. Works closely with internal and external customers including but not limited to hospital administration, department directors and managers, members of the medical staff, and other healthcare providers, as well as outside vendors. Serve as improvement team facilitators using skills and tools to drive change and assist in sustaining improvement through appropriate data collection and analysis.

• Subject matter expert on all reporting initiatives to include appropriate reporting of eligible patients, procedures & devices, and maintains all aspects of clinical data registries. 
• Creates and maintains highly efficient, accurate, technology driven cardiac related data abstraction, collection, analysis and reporting practices to support clinical quality & process improvement.
• Utilizes cardiovascular nursing knowledge and subject matter expertise of the registry data definitions to validate and maintain data completeness, accuracy, integrity and confidentiality.
• Uses the database to provide ad hoc reports based on identified issues or trends for quality improvement initiatives.
• Analyzes, interprets and trends outcomes data in relation to current national benchmarks.
• Participates on Heart Center interdisciplinary teams, workgroups and other collaborative efforts for clinical quality improvement as related to cardiac processes and outcomes.

#STC

Education Requirements

• Graduate of an accredited school of Nursing

Experience

• 3 - 5 years of experience
• Senior Nurse experieince
• 2+ years of Cardiology, Critical Care, Cardiovascular Surgery or Cath Labe experience

License/Certification

• PA Registered Nurse License

Required Skills

• Analytical Skills
• Excellent Communications Skills
• Excellent Interpersonal Skills
• Microsoft Excel
• Microsoft PowerPoint
• Microsoft Word
• Project Management Skills

About St. Christopher's Hospital for Children

St. Christopher’s Hospital for Children, a partnership between Tower Health and Drexel University, is a 188-bed facility that provides exceptional care to children throughout the Greater Philadelphia area and surrounding counties.

St. Christopher's has more than 220 pediatric experts on staff, combining top-notch pediatric care with a wide array of pediatric specialties including Cardiology, Ear, Nose and Throat, Gastroenterology, Oncology, and Orthopedics. It houses the only Verified Pediatric Burn Center between New York City and Baltimore and is one of only three Level I Pediatric Trauma Centers in Pennsylvania. St. Christopher’s is a Magnet® designated hospital and was recognized as a Women’s Choice Award Best Children’s Hospital.

In addition to its main location in Philadelphia, the hospital has a growing network of primary and specialty care locations throughout the Philadelphia suburbs and New Jersey so your child's health conditions can be treated close to home.

About the Organization 

Tower Health, a regional healthcare system, serves communities across multiple counties in Pennsylvania. Its network includes Reading Hospital, Phoenixville Hospital, Pottstown Hospital, and St. Christopher's Hospital for Children (in partnership with Drexel University). Committed to academic medicine and training, Tower Health offers various programs, including residency and fellowship programs, the Drexel University College of Medicine at Tower Health, and the Reading Hospital School of Health Sciences. Additionally, the system provides a wide range of healthcare services, such as Reading Hospital Rehabilitation at Wyomissing, home healthcare via Tower Health at Home, TowerDirect ambulance and emergency response, Tower Health Medical Group, Tower Health Providers (a clinically integrated network), and Tower Health Urgent Care facilities across its service area.

Discover why our hospital is a great place to work—take a virtual tour of our facility here: St. Chris Virtual Tour