Heating and Cooling Apprentice (Entry Level) - Service Legends

Do you want to be a part of a team that genuinely cares about helping others?

Do you want to get recognized and rewarded for your hard work?

If you have all your ducts in a row, we need to talk!

Who We Are

Trust us, you've never worked at a place like Service Legends. To say we're just a home services company doesn't do us justice. We have a reputation for hiring great team members and giving them the tools, training, encouragement, and opportunities to become LEGENDARY.

What's it like to Work at Service Legends?

We're fun, quirky, ambitious, driven, and love a good dad joke. We love our team members and understand that you are the key ingredient to our success. When you grow, we grow. We believe personal and professional growth are equally as important as business growth and we'll be encouraging it at every step. It's also an integral part of your job. That's why we aim to help you in every possible way to achieve your own personal career objectives and increase the depth and breadth of your experience. We want you to succeed so that you can help us go the extra mile for our clients.

Service Technicians perform thorough maintenance on all ages of equipment, with the ability to accurately diagnose heating and air conditioning system issues. They must be able to recognize potential breakdown issues before they happen and make the appropriate recommendations to the customer. Service Technicians must also be comfortable asking for money and deliver excellent communication skills.

Essential Job Functions

• Perform proper maintenance on heating and air conditioning systems that prevents systems from breaking down and provide safety and comfort for our clients.
• Communicate options to clients for maintenance, repairs, replacement and indoor air quality by following Service Legends' communications process.
• Give clients the power to choose what's best for their family's safety and comfort.
• Maintain truck to be neat and clean on the inside and outside.
• Drive company vehicle to and from each assigned job
• Maintain accurate inventory.
• Demonstrate accuracy and thoroughness in all aspects of position.
• Show ability to make timely decisions in the best interest of the customer and company.
• Conduct all work with a Safety First mentality.
• Refer to Career Handbook regarding position level accountabilities.

Essential Job Requirements

• To perform this job successfully, an individual must be able to adequately perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Qualifications:

• High School diploma or equivalent
• Excellent customer service skills
• Basic mechanical aptitude
• Basic computer skills
• The ability to use various hand and power tools common to trade
• The ability to learn through observation and hands on experience
• The ability to follow routine, verbal, and written instructions
• The ability to communicate with team members and customers effectively
• Being capable of maintaining professional working relationships with team members
• The ability to understand, analyze, interpret, and implement ideas contained in technical documents, reports, regulations, etc.
• The ability to perform basic mathematical functions

Preferred Qualifications

• 1 year of HVAC experience
• Basic sheet metal experience
• Basic Indoor Air Quality (IAQ) knowledge and experience
• NATE certifications
• Sales experience
• Excellent selling, communication and negotiation skills
• Skill in performing routine manual labor

Physical Demands & Work Environment

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to walk; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 150 pounds. The employee must be comfortable working in tight spaces for an extended period of time in attics and crawl spaces as needed. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

The employee is frequently exposed to wet and/or humid conditions; extreme cold and extreme heat. The employee is occasionally exposed to moving mechanical parts; outside weather conditions and vibration. The noise level in the work environment is usually moderate.

Compensation & Hours

• Starting wage of $16.50 - $33.00 per hour (DOE) + bonus & incentives
• Hours: 7:00 a.m. - 5:00 p.m. (flexible start and end times depending on business needs)
• Days: Monday - Friday with occasional weekends

The "Goodies"

As well as very competitive salaries, we offer you a comprehensive package of benefits that adds real value. When you are with us, you'll be rewarded in many ways, and not just through your salary. Our attractive package of benefits is designed to offer you reassurance, security, and lots of flexibility. Service Legends provided benefits for full-time team members include the following:

• Insurance: We have industry leading Medical, Vision, & Dental Insurance that you won't find at any other Home Service Company. We provide Life Insurance that is 100% paid by Service Legends with the ability to add on. We offer Short- & Long-Term Disability that is 100% paid by us!
• Time Off: We offer a generous time off package that includes up to 5 weeks of PTO, and we recognize 8 paid holidays.
• Wellness: Our employees are our #1 asset, and we want to make sure YOU are taken care of mentally, physically, and financially. We offer Employee Assistance Programs to all employees to help better themselves in their everyday life.
• Why We Are Better: We want you to grow personally and professionally, so we offer a 401k option with a 4% match, along with educational resources to grow you professionally. We love to promote from within, so there is unlimited growth potential within the company. We offer employee discounts on services we offer to use on your own home. Service Legends recognizes those that go above and beyond by offering bonuses, spiffs, and rewards.

Candidates must successfully pass a drug test, reference checks, and background check prior to being hired.

It is the policy of Service Legends, Inc. not to discriminate based on race, creed, color, sexual orientation, gender identity, national origin, sex, disability, religion, or age in its programs or employment practices.