Help Desk Analyst - Siddons-Martin Emergency Group

Employee-owned company!

Monday-Friday schedule

Company Sponsored Benefits:

Medical (PPO & HSA), De...

Ability to explain technical issues to technical and nontechnical employees and customers.

Demonstrate strong analytical and problem-solving skills.

Proficient with Microsoft Office Suite, MS Exchange, SharePoint, Windows10, and other software.

Able to perform the required duties with attention to detail and prioritization.

Excellent verbal and written communication skills.

Excellent interpersonal and customer service skills.

Education and/or Experience

High School Diploma/GED is required.

Associates or bachelor’s in computer science or related field preferred.

A minimum of 3 years’ related experience or educational training is a must.

A+ and N+ certifications preferred.

MSCSA/MCSE/MTA is a plus.

Physical Demands

While performing the duties of this job, the employee is frequently required to talk and to listen.  Other necessary functions will occasionally require one to stand, walk, bend at waist, and squat. Prolonged periods of sitting at a desk and working on a computer are required. The employee must frequently lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.