Helpdesk Support Technician at TEKsystems

Looking for potential helpdesk resources to provide support to students, faculty, and staff. Troubleshooting hardware and software tickets mainly in the windows environment. They will be apart of a fairly small team support hundreds of end users onsite and remotely. This will be a Monday through Friday first shift role.

Skills:

Help desk support, Help desk, Windows 10, Support, Troubleshooting, Customer service, Service desk, Active directory, Hardware, Technical support, Ticketing system, Desktop, Phone support, Imaging, Deployment, Password reset

Additional Skills & Qualifications:

Mainly a Windows environment but experience with Mac and Jamf would be a plus as well.

***This group employer is a higher education and is planning on hiring this resource full time.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.