Helpdesk Trainer - Halvik
Washington, DC
About the Job
Halvik is a highly successful company that puts people first, and we are looking for someone just like you. We are committed to delivering smarter IT-driven solutions bolstered by quality and innovation to help our customers succeed. Come be a part of something truly special!
Help Desk/Trainer
Fully Remote
The Help Desk / Trainer shall provide support to end users for basic computer, application, system, device, access, and hardware issues. The Help Desk / Trainer shall have experience in the following:
- Identifying, researching, and resolving routine technical problems of low complexity.
- Responding to telephone, email, and online requests for technical support.
- Documenting, tracking, and monitoring problems using applicable systems and tools.
- Coordinating with other teams or departments to resolve user problems.
Halvik offers a competitive full benefits package including:
Company-supported medical, dental, vision, life, STD, and LTD insurance
Benefits include 11 federal holidays and PTO.
401(k) with company matching
Flexible Spending Accounts for commuter, medical, and dependent care expenses
Tuition Assistance
Charitable Contribution matching
Halvik's pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Halvik Corp is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Source : Halvik
