High-End Customer Service Representative - TEKsystems
Vancouver, WA 98661
About the Job
Description:
+ Answer customer calls, emails and chats regarding product support, availability and warranty claims
+ Assist customers from beginning to end, often times requiring multiple touch points
+ Log call data into computer system
+ Help troubleshoot product issues
+ Make product recommendations based on customer preferences and needs
Skills & Qualifications:
+ 1+ year of customer service experience in a call center (3+ years preferred)
+ Accurate typing and spelling required
+ 6+ months working in retail or supporting a product is preferred (any knowledge about baby products is helpful)
+ Typing 50+ wpm
We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This temporary role may be eligible for the following:
+ Medical, Dental & Vision
+ 401(k)/Roth
+ Basic/Supplemental Life & AD&D
+ Short and long-term disability
+ HSA & DCFSA
+ Transportation benefits
+ Employee Assistance Program
+ Company Paid Time off or State Sick Leave
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Source : TEKsystems