High School Liaison/ Educational Specialist - Florida National University

Florida National University contributes to the education of a diverse student body within the community it serves. FNU employs and develops a faculty of scholars proficient in the art of teaching. We strive to prepare students for employment in their chosen careers through quality education and instruction.

Position Overview:  The major responsibilities of the high school’s liaison are to develop, grow and monitor Dual enrollment contracts with the local high schools (DCPS, charter and private schools).

Key Responsibilities:

1. Communication Management: Respond promptly to daily communications via email and voicemail, addressing inquiries promptly and professionally.
2. Policy Adherence and Ethical Compliance: Ensure strict adherence to the University's mission, policies, procedures, ethical standards, compliance with data protection regulations and pertinent legal regulations in all aspects of admission activities.
3. University Engagement: Participate in Commencement Exercises, new student orientation, university events, committees, self-studies, and University Commencement Ceremonies.
4. Special Projects: Execute special projects assigned by the President or supervisor.
5. Compliance Adherence:Ensure compliance with Title IX of the Education Amendments Act of 1972, as well as FNU Policies, Procedures, Rules and Regulation, the FNU Code of Ethics, Family Educational Rights and Privacy Act (FERPA), Florida Information Protection Act of 2014 (FIPA), the EU General Data Protection Regulation (GDPR), and all other applicable federal, state, and local laws, rules, and regulations.
6. Assigned Duties: Undertake other assigned duties as required.

Position Responsibilities:

1. Maintain a thorough knowledge of the University’s policies and procedures pertinent to the admissions process including program requirements, tuition and fees, class schedules, etc. and apply them consistently to student’s enrollment.
2. Obtain a thorough knowledge of the University’s objectives, requirements and content of all programs of study offered to present complete and information to prospective students.
3. Create relationships/partnerships with the local high schools.
4. Work closely with students to identify, refine, assess and determine student’s educational and career goals, providing ongoing advisement to those students.
5. Act as the university liaison with Miami Dade County Public Schools System.

6.       Deliver personalized assistance to active-duty military students and veterans.

1. Create relationships/partnerships with institutions of higher learning in Dade and Monroe counties
2. Facilitate planning, organization and implementation of special events, college communication, and serve as marketing liaison for outreach and recruitment.

Department of Defense Responsibilities:

·         Serve as the primary point of contact for active military students, providing personalized guidance through the admissions process and ensuring a smooth transition into academic programs.

·         Demonstrate in-depth knowledge of military educational benefits, assisting prospective students in understanding and maximizing the resources available.

·         Offer specialized assistance to active military students, addressing their unique needs and challenges during the enrollment process.

·         Stay informed about changes in military educational policies and ensure the institution’s compliance with relevant regulations affecting active-duty students.

Requirements:

1. Bachelor’s, or master’s degree

2. English/Spanish required

3. Customer Service and teamwork skills

4. Knowledge of marketing and sales techniques.

5. Knowledge of public and private secondary and post-secondary educational system

Schedule:

§  Monday - Thursday: 2 days from 8:00am to 5:00pm and 2 days from 12:00pm to 9:00pm

§  *Fridays alternate (campus closes at 7pm) (8:00am to 5:00pm or 10:00am to 7:00pm)

Job Type

Full-time

Benefits:

·         Health insurance (medical, dental, vision)

·         Life Insurance

·         Supplemental Benefits

·         Paid Holidays

·         Vacation

·         Sick Time

·         Bereavement Leave

·         Jury Duty

·         Military Leave

·         Personal Leave

·         Benefits Continuation (COBRA)

·         401(k) Savings Plan

·         Educational Assistance

·         Family Medical Leave Act (FMLA)