Are you passionate about making a tangible difference in your community through data management? As the Manager of the Columbus and Franklin County Homeless Management Information System (HMIS), you will play a critical role in the fight to end homelessness. This position is not just about managing data; it's about empowering 400+ users across 40+ agencies with the tools, training, and support they need to ensure quality, timely, and reliable information. Your leadership will help shape the decisions that improve lives by providing the backbone of data that informs vital housing and support services.

You’ll be a key player in maintaining our data systems’ integrity and ensuring compliance with industry standards, all while fostering a collaborative environment where users feel supported and empowered. If you're a detail-oriented, proactive leader who’s excited about using technology and data to drive impact, this role is your opportunity to contribute meaningfully to a mission that matters.

Position: HMIS Database Manager

Status: Non-exempt, Full-time

Reports to: Data + Evaluation Director

Unit: Data + Evaluation

Pay Range: $70,000 - $80,000

Benefits: Comprehensive benefits package, including medical, dental, vision, life, disability, retirement plan, Section 125 cafeteria benefit plan, and paid leave.

We are looking for someone who is detail-oriented, organized, and solutions-focused, with a strong ability to balance technical expertise with the interpersonal skills needed to support and train users at all levels. Here are the skills, knowledge, and abilities we seek for this role.

• Effective oral and written communication skills.
• Advanced knowledge of relational database management.
• Advanced customer service and training skills.
• Advanced problem-solving skills with a solution-focused approach.
• HMIS System Administrator experience preferred.
• Working knowledge of the homelessness service delivery system is preferred.
• Advanced skills in Microsoft Windows, Outlook, Word, Access, Excel, PowerPoint, and the Internet. Experience with Business Objects and SQL preferred.

As the HMIS Database Manager, you will . . .

• Serve as primary HMIS Database Manager for the Homelessness Response System.
• Perform routine data quality checks and quality assurance report generation with interpretation of data.
• Provide appropriate individual technical assistance for HMIS site administrators by addressing and documenting issues within 24 hours of submission during business days.
• Prepare HMIS Database Training for group, classroom, and virtual settings.
• Participate in the annual review and certification of HMIS data.
• Update and prepare reports as needed to include required data elements.
• Develop and maintain HMIS Policies and Procedures Manual, Data Dictionary, HMIS Training Guide, and HMIS Training videos, as needed.
• Maintain complete and adequate files, records, and documents.
• Complete data entry for select seasonal/temporary homeless program.
• Other duties as assigned. For instance,
  1. Ensure there is a back-up trained for the role.
  2. Perform backup responsibilities for team members as needed.
  3. Stay abreast of current trends and practices in the field.

At CSB, we are dedicated to creating sustainable solutions to homelessness, and your work will be instrumental in driving our mission forward. You'll join a passionate team where your contributions are valued and your professional growth is supported. We offer a dynamic, fast-paced environment that encourages continuous learning and innovation. With a commitment to work-life balance, a comprehensive benefits package, and opportunities for career development, you'll find both purpose and fulfillment in your role here. Your efforts will help secure the resources we need and make a tangible difference in the lives of those we serve.