Home Care Aide/Caregiver (Nursing/CNA Students welcome to apply!) - Nurse Next Door Santa Clara

Reports To:  Care Designer

Paid training available!   We will help you register on the State Registry and offer a $100 sign on bonus!

Must have a VALID DRIVERS LICENSE and CAR with Auto Insurance.  Must have the ability to converse in English, Read and Write, including comprehension.

Job Description Summary

A Home Care Aide is an individual authorized to provide nonmedical services and assistance to an elderly or disabled client.  Care Is usually provided at the person’s home, hospital, or facility.  Nurse Next Door affiliated home care aides shall be selected on the basis of such factors as a sympathetic attitude towards the care of the sick, ability to carry out directions, maturity and ability to deal effectively with the demands of the job. All affiliated Home care aides employed by Nurse Next Door to provide in-home care services will be 18 years old (or if under 18 years of age be a high school graduate or enrolled in a vocational education program) and have sufficient communication and language skills to enable them to perform their duties and interact effectively with clients and other agency staff.  Home care aides must meet all registration, criminal background checks and training requirements as specified by the State of California Department of Social Services Home Care Services Bureau and Nurse Next Door policies.

Essential Job Functions/Responsibilities

Responsibilities of the home care aide include, but are not limited to, the following:

·        Assisting clients with personal hygiene such as skin, mouth, hair care, bathing and dressing;

·        Assisting clients in and out of bed, transfers, positioning and assisting with ambulation;

·        Assisting with exercises as appropriate to meet the client’s needs;

·        Meal planning and preparation, and assisting clients with eating;

·        Assisting clients to the bathroom or in using commodes, bedpans or urinals and incontinence care;

·        Performing household services including housekeeping, laundry, transportation, correspondence, making telephone calls, shopping for personal care items or groceries, and companionship;

·        Assisting clients with medications which are ordinarily self-administered;

·        Reporting changes in the client's condition and needs to the administrator;

·        Completing records regarding services performed;

·        Accurately records all hours worked;

·        Remains alert throughout the shift in case client requires assistance, responds immediately to any such needs by providing the assistance required, or calling the Company for guidance;

·        Participating in all required entry-level and annual training requirements;

·        Maintaining an active home care aide registration with the State of Ca. Dept. of Social Services Home Care Services Bureau;

·        Other duties as assigned by the administrator or designee.  

The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job.  The incumbents may be requested to perform job related tasks other than those stated in this description.

Personal Attendant Duties: At least 80% of PA’s time has to be directly related to the personal care of any client for whom services are provided for.  Personal care includes companionship, bathing, hygiene, showering, transfers, toileting, medicine reminders, meal preparation, managing money, shopping for groceries, outings and light housekeeping only when directly related to the Client and the space occupied by the client.  No more than 20% of PA’s time may be spent performing tasks that do not relate directly to client such as taking care of a pet, watering the lawn, clipping flowers, or cleaning areas not used by the client.  At no such time should a PA do any heavy house cleaning, services for anyone in the home other than client, use any needles or put anything in client’s body, such as a feeding tube or intravenous injection or administering medication.

Position Qualifications

·        At least 18 years of age.

·        Current registration with the State of California Home Care Aide Registry.

·        Completion of a criminal background check and disclosure of any criminal history or evidence of exemption.

·        Evidence of entry-level training or plan to complete training prior to client care and in accordance with CA regulations

·        Evidence of tuberculosis testing and verification that the home care aide does not have active tuberculosis.

·        Ability to read and follow written instructions and document care given.

·        Self-directing with the ability to work with little direct supervision.

·        Empathy for the needs of the ill, injured, frail and the impaired.

·        Demonstrates tact, patience and good personal hygiene.

·        Valid driver’s license and auto insurance and/or reliable transportation.

Competencies

·        Identifies and resolves problems in a timely manner.

·        Manages difficult or emotional customer situations, responds promptly to customer service needs, solicits client feedback to improve services, meets commitments.

·        Focuses on solving conflict, not blaming, maintains confidentiality, listens to others without interrupting, keeps emotions under control, remains open to other’s ideas and tries new things, does not discuss personal problems with the client.

·        Speaks clearly and persuasively in positive or negative situations, listens and gets clarification, responds well to questions.

·        Writes clearly and informatively, edits work for spelling and grammar, able to read and interpret written information.

·        Treats people with respect, inspires the trust of others, works with integrity and ethically.

·        Follows polices and procedures ,completes administrative tasks correctly and on time.

·        Displays willingness to make decisions, exhibits sound and accurate judgement, makes timely decisions, and includes appropriate people in decision making process.

·        Prioritizes and plans work activities, uses time efficiently.

·        Approaches others in a tactful manner, reacts well under pressure, treats others with respect and consideration, accepts responsibility for own actions.

·        Observes safety and security procedures, reports unsafe conditions, uses equipment and materials properly.

·        Adapts to changes in work environment, manages competing demands, changes approach or method to best fit the situation, able to deal with frequent change, delays, or unexpected events.

·        Consistently at work on time.

·        Follows instructions, responds to management direction.

·        Meets challenges with resourcefulness.

Physical Demands

·        Regularly required to sit, use hands or fingers, handle, or feel and talk or hear.

·        Required to reach with hands and arms.

·        Required to stand, walk, climb or balance, stoop, kneel, crouch, or crawl, and taste or smell.

·        Must be able to lift and or move up to 10 pounds, frequently lift and or move from 25 up to 50 pounds.

·        Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

·        The work environment characteristics described here are representative of those PA encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The noise level in the work environment is usually moderate.

·        Anti-harassment: PA has received a copy of the Company’s Anti-harassment, discrimination, retaliation, and bullying policies, and understands that those policies apply at all times when PA is working, whether at a client’s home or at the Company’s offices.  PA agrees to immediately report any inappropriate behavior by client or anyone else. The company’s commitment to providing a harassment free workplace cannot be overstated.  Any company employee who experiences, witnesses, or hears about a client, family member, visitor, or third party behaving in a manner that could be perceived as harassing or inappropriate in any way MUST immediately report such conduct to the Company so that the Company can act accordingly, including conducting an investigation and if necessary, terminating the client relationship.

EMPLOYEE ACKNOWLEDGEMENT AND ACCEPTANCE

I understand this job description and its requirements.  I understand that it is not an exclusive list of the job functions and that I am expected to complete all duties as assigned.  I understand this job description in no way constitutes an employment agreement and that I am an at-will employee.  I acknowledge I have received and read my job description and understand and accept the responsibilities, qualifications, physical demands, and work environment this position requires.

SERIOUS APPLICANT ONLY; you will be removed from the candidate pool if within 48 hours if you are non-communicative.  Thank you.