Business Development Manager - LightHeart Associates

Join us at Lightheart Associates, a member of Transformations Care Network (TCN), as we embark on an exciting journey to empower individuals like you to make a difference in the field of behavioral health. We are committed to improving accessibility while raising the standard of care.

As a Regional Outreach Manager, you'll be an essential part of our business support team. You will be responsible for driving growth within your market’s sales territory, and executing strategic outreach plans, based on company goals, that will promote both patient and referral partner growth and satisfaction for the organization. Examples of outreach targets may include unaffiliated psychiatric care providers, primary care groups, inpatient facilities and other higher levels of care, schools, and other community-based organizations. The Regional Outreach Manager will be embedded in their state’s sales territory and have a strong track record of developing local relationships with community partners, supporting business-to-business sales efforts, and managing relationships with local stakeholders in support of regional growth efforts.

Key Responsibilities:

• Champion Transformation’s mission by partnering with our family of local brands to reinforce their value proposition throughout the assigned region and community
• Build and maintain a working knowledge of Transformation’s products and services to support effective communication with current and potential referral partners.
• Travel throughout the territory and visit existing partners regularly to generate field-based activity to drive growth
• Liaise with referral partners and answer all questions and complaints efficiently and professionally
• Manage multiple partnerships simultaneously
• Partner with regional leaders to execute integrated marketing and outreach campaigns that achieve company targets for new patient intakes, census, and satisfaction
• Participate in industry meetings, business events, sales conferences, etc.
• Monitor the organization’s industry competitors, new products, and market conditions
• Execute creative, segment- and region-specific multi-channel outreach strategies to increase organizational awareness in the assigned region including cultivating new leads
• Implement outreach strategies to support new clinic openings, including pre-opening, market, and relationship development activities
• Drive qualified demand and meet individual growth targets through community partner referral channels
• Maintain records of all current and potential referral partners and prepare and submit sales reports regularly to management

Qualifications: 

• Bachelor’s Degree in Sales, Marketing, Advertising, Communications or a related field
• 5+ years of experience in data-driven outreach/growth positions
• Excellent attention to detail and organizational skills
• Working knowledge of and 3+ years of experience using SalesForce
• Effective written, verbal, and electronic communication that is professional in both content and delivery
• Ability to take initiative and exercise independent judgment, decision-making, and problem-solving expertise
• Establishes and maintains strong working relationships with various stakeholder groups
• Ability to maintain confidentiality
• Computer proficiency in Outlook, Word, Excel, and PowerPoint and project management tools
• Willingness to adapt to changing needs and make adjustments as necessary
• Multi-Site Healthcare Experience
• Behavioral Health Experience

Explore the Advantages of Joining Our Team:  

• Enjoy competitive salary and a wide range of benefits, including medical, dental, vision, low-cost virtual care, dependent and domestic partner coverage, 401K, and more, designed to support your well-being and financial security.
• Immerse yourself in a community united by a deep commitment to enhance mental health and revolutionize patient care.
• Embrace a journey of continuous learning, guided by seasoned professionals, fostering your career growth in a nurturing environment.
• Play a pivotal role in reshaping behavioral health, with your efforts directly improving patient lives.
• Thrive in an environment that celebrates collaborative success, driven by effective communication and unity.
• Receive comprehensive onboarding and ongoing educational resources, tailored to cultivate your talents and assure your triumph in your role.

**Compensation Range: $70,000 - $80,000**

Transformations Care Network is an equal opportunity employer, committed to fostering an inclusive and diverse workplace.