Home Health Clinical Liaison LPN - HCA Healthcare

Description

Introduction

Looking for an LPN with Home Health and customer service experience to work in our HCA hospital in Ocala to help facilitate referrals to our home health agency. 

Do you have the career opportunities as a Home Health Clinical Liaison you want with your current employer? We have an exciting opportunity for you to join HCA Florida Healthcare at Home which is part of the nation's leading provider of healthcare services, HCA Healthcare.

Benefits

HCA Florida Healthcare at Home, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Our teams are a committed, caring group of colleagues. Do you want to work as a(an) Home Health Clinical Liaison where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!

Job Summary and Qualifications

Responsible for creating an exceptional customer experience for HCA patients transitioning from the hospital to the home health setting. Ensures a safe transition by facilitating effective communication between the patient’s healthcare team and the Home Health agency while ensuring patient and caregiver needs are addressed. Builds and maintains positive relationships with hospital teams, healthcare providers, and other key stakeholders. Adheres to and promotes the mission of HCA Healthcare.

Essential Functions

1. Provides individualized service delivery throughout the transition process, ensuring the patient, family, and caregiver needs are met.

2. Creates and maintains a positive relationship with the hospital Case Management team.

3. After a referral from the hospital CM, meets with patients to discuss the home health benefit, answer questions, and develop a preliminary plan of care.

4. Manages the referral process from the hospital through home health agency acceptance including support of electronic platform referrals. Ensures the patient meets CMS criteria for home health services.

5. Ensures required documentation is sent with the referral to ensure a billable episode of care. Ensures the Face to Face documentation supports the reason for home health services.

6. Serves as a resource to the hospital regarding home health services.

7. Provides and develops home health educational in-services to hospital teams as requested.

8. Demonstrates critical thinking skills and the ability to problem-solve. Reaches out to home health agency leadership when needed.

9. Develops effective rapport with physicians, hospital colleagues, discharge planners, and other key contacts and regularly visits them.

10. Leads new initiatives within assigned area and is responsible for the successful implementation of programs.

11. Other duties as assigned.

This job description represents an overview of the responsibilities for the above-referenced position. It is not intended to represent a comprehensive list of responsibilities. Colleagues should perform all duties as assigned by his/her supervisor.

Education and Experience

Minimum two years of experience in home health required. Experience working in transitional care or case management preferred.

• Licensed Practical / Vocational Nurse (LPN / LVN), or Registered Nurse, or Licensed Physical Therapy Assistant (LPTA)

Occasional/ Intermittent Required

2 years experience Required Years of Experience

Healthcare at Home is a service line from HCA healthcare. We are dedicated to providing patients with quality care during their recovery at home. We are Medicare certified. Our patients are under the supervision of a physician and our team of professionals develop an individualized plan of care. Our professionals include registered nurses, licensed practical nurses, therapists, and social workers. We provide the care you need in the comfort of your own home to restore your independence. Healthcare at Home raises the bar on what quality healthcare looks like. Just like family, we pull together to care for, support and celebrate with each other being able to provide exceptional, expert care for patients.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Home Health Clinical Liaison opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

BD-AFHP