HomeCare Scheduler - NJ05, SYNERGY HomeCare of Parsippany

Synergy HomeCare is actively seeking a full-time, in-office scheduling coordinator to become part of our team. Candidates must possess at least one year experience scheduling with a HomeCare agency.

The role involves coordinating between our clients and caregivers to ensure that our clients receive the highest quality of care they deserve.

Benefits for a Scheduling Coordinator include:

- Competitive salary.

- Paid vacation time.

- Paid sick leave.

- Paid holidays.

- Matched 401K .

- Performance bonuses.

- A supportive team environment.

- Health insurance 

Primary Responsibilities of a Scheduling Coordinator:

- Match and schedule caregivers with patients according to skill level, availability, and customer requirements.

- Provide customer service and meet the needs of both patients and caregivers.

- Communicate new assignments and/or schedule changes to caregivers and clients.

- Confirm and update caregiver availability, including vacation, sick leave, and holidays.

- Contact clients and caregivers for service delivery follow-up and to assess satisfaction with services.

- Assist with daily office tasks.

Qualifications:

- High school diploma or higher education.

- Minimum of one year of experience in HomeCare scheduling.

- Proficient computer skills (Microsoft Word/Excel) and the ability to learn and use scheduling and training systems effectively.

- Capable of multitasking and meeting strict deadlines.

- Detail-oriented and well-organized.

- Strong communication skills, both written and verbal.

- Reliable , with strong work ethic

Schedule:

- 8 hour shift

- Day shift 

- Monday - Friday

- Weekend/On-call availabiliy a plus

Experience required: One year scheduling experience in a home care setting.

Education required: High school diploma or higher.

Skills: Outstanding customer service and time management skills, along with excellent communication abilities.

Characteristics: We are looking for self-motivated individuals who are autonomous and eager to learn.

To join our exceptional team at SYNERGY HomeCare, apply today!