Homeless Outreach Case Manager - Mission Edge San Diego

Homeless Outreach Case Manager

Make a Difference in Your Community

Are you passionate about making a difference in the lives of individuals experiencing homelessness? Do you have a social work background, lived experience, and/or relevant professional work you can bring to this role? Intown Cares, a leading non-profit in Atlanta's fight against homelessness and hunger, is seeking a motivated and compassionate Homeless Outreach Case Manager to join our innovative team. Intown’s team has housed more than 500 people in the last two years and 1000 since 2017.

Who We Are

Intown Cares is a 501(c)(3) nonprofit with a mission to prevent and reverse homelessness and hunger in Intown Atlanta. Since our founding in 2010, we've grown to be a leader in homeless outreach and food security. Our homeless outreach program is guided by the Housing First philosophy and will focus on engaging, enrolling, navigating, and ultimately housing individuals experiencing homelessness from the street into permanent housing. Intown’s staff of 25+ passionate team members partners with the City of Atlanta, Partners for Home, Mercy Care, and more than a dozen other partner agencies to help individuals achieve stable housing.

The Opportunity

This is an exciting opportunity to join our front-line outreach team and play a vital role in connecting people experiencing homelessness to permanent housing solutions. You'll work in a designated neighborhood, chosen in collaboration with community leaders to target areas with high concentrations of unsheltered homelessness.

What You'll Do

• Build trust with individuals and families experiencing homelessness in your assigned neighborhoods.
• Conduct assessments to understand client needs and barriers to housing, including substance use and mental health concerns.
• Advocate for clients to obtain necessary documentation for housing applications, such as birth certificates and identification cards.
• Work collaboratively with our Licensed Clinical Social Worker to address clients' mental health needs and connect them with appropriate support services.
• Develop and implement individualized plans to support clients on their path to housing, which may include referrals for disability applications, employment opportunities, and emergency shelters (as requested by clients).
• Prioritize safety during outreach and connect clients with emergency services when needed.
• Provide housing navigation services, including transporting clients and walking alongside them to obtain birth certificates, identification documents, TB tests, income verifications, and mental health.
• Upon receiving housing referrals, assist clients in connecting with the housing provider for interviews and the lease-up process.
• Collaborate with community leaders to identify individuals experiencing homelessness and share your observations and experiences to inform program development.
• Participate in professional development opportunities to stay up-to-date on best practices.

What You Bring

• Associate or bachelor’s degree in social work, human services, or a related field or equivalent relevant experience
• Certified Peer Specialists and individuals with lived experience of homelessness, substance use, and/or mental illness are strongly encouraged to apply.
• 1-3 years working in homeless services, with at least one year of experience in homeless outreach preferred.
• Experience working in the substance abuse field is a plus.
• Proficiency with Client Track or another HMIS is preferred.
• Valid state driver's license required.
• A passion for connecting with people experiencing homelessness is a must.

Compensation & Benefits

This is a full-time, salaried position with a competitive salary (starting at $50,000) and benefits package, including health, dental, and vision insurance, 403b retirement plan (with employer contribution), FSA account, mileage reimbursement, and a phone stipend. We offer generous vacation time and a flexible schedule to accommodate the demands of outreach work.

Ready to Join Us?

If you're a passionate and dedicated individual who thrives in a fast-paced environment and is committed to making a difference, we encourage you to apply!

Intown Cares is an equal opportunity employer and considers applicants without regard to race, ethnicity, religion, gender identity, gender expression, sexual orientation, national origin, age, marital or veteran status, the presence of a non-job-related medical condition or disability, or any other legally protected status.