Hospice Administrative Associate - VNA & Hospice of the Southwest Region Inc

The VNA & Hospice of the Southwest Region of Rutland is looking for a full time Hospice Administrative Associate in Rutland. Would you like to work for a caring and supportive medical company that values its employees? If so, please read on!

ABOUT VNA & HOSPICE OF THE SOUTHWEST REGION

Based in Vermont, we are one of the largest non-profit home health and hospice care agency that delivers a wide range of advanced medical care with compassion, dependability, and expertise to people of all ages. Our mission is to provide the best care for every person and to put a little more heart and soul into healthcare along the way. We strive to give customized care to individuals with chronic diseases and conditions as well as those who need short-term care. For our services, we have been recognized as one of the nation's top 100 performing home health agencies by HomeCare Elite.

A DAY IN THE LIFE OF A HOSPICE ADMINISTRATIVE ASSOCIATE

This position is responsible for scheduling, phone triage and accurately reviewing and generating patient documents for the Hospice Program. In addition, this position is responsible for providing administrative support to Hospice team members. Responsibilities include but are not limited to:

• Performs reviews for hospice admissions and recertification's to ensure accuracy of clinical.
• Actively promotes atmosphere of learning and openness to empower staff with knowledge necessary for staff to attain and maintain independent compliance.
• Actively stays up-to-date on electronic health record processes, including day-to-day operations by reviewing data, and communicating to staff.
• Manages scheduling for the Hospice and Palliative care team in coordination with leadership and staff
• Responsible for telephone triage for the hospice and palliative care team. Receives client and staff telephone calls/complaints. Notifies manager of issues in a timely manner to allow for effective planning/intervention.
• Creates and maintains efficient and effective electronic shared filing system that facilitates data storage and retrieval.
• Fills in for Front Desk Receptionist as assigned.
• Assists with review of hospice bills from a variety of internal and external sources and takes action to ensure accuracy, including but not limited to, accuracy of diagnosis, current hospice patient, etc.
• Generates contracts to other hospices, community care/nursing facilities and venders as needed/requested.
• Coordinates delivery of information for IDT and clinical staff meetings as requested.
• Maintains daily census of patient activities report, including, but not limited to, admissions, discharges, transfers, hospitalizations, deaths, etc..
• Performs a variety of office administrative tasks and takes action to ensure that tasks are performed within established time frames.
• Upon notification from Hospice clinician, discharges patients in accordance with agency and CMS policies.

Qualifications:

• High School diploma or equivalent required.
• Three years of health care experience in medical records, administrative assistant in a medical setting, or related field required. Prior experience in a hospice program preferred.
• Ability to successfully pass pre-employment adult, child abuse, background checks and driver record review required. Must show proof of auto insurance prior to employment.

VNAHSR benefits for full-time employees include:

• Generous paid time off, group health, dental, vision, life, STD and LTD insurance, 401K with 4% match, and more.
• Continuing education tuition assistance for work-related courses, to eligible staff

READY TO JOIN OUR TEAM?

We understand your time is valuable, so we have a very quick and easy application process. If you feel that you would be right for this job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting