Hospital Readiness Systems Coordinator - American Technology Consulting

Job descriptionClinical Quality Improvement SpecialistJob Summary This position serves in a dual role involving direct in personcoordination with hospital facilities to enhance both NationalHealthcare Safety Network (NHSN) automated hospital reportingalong with pediatric readiness capabilities within hospital networksand facilities located in Indiana. This position promotes best practicesand quality improvement processes in both hospital reportingimportance for the automation transition and pediatric preparednessprograms/initiatives. The position serves in coordinating thedevelopment of statewide guidelines, aiding hospitals into anautomated platform for hospital reporting, educational modules, andquality improvement resources/tools utilizing federal and nationalrecommendations/guidance, evidence-based guidelines and bestpractices specific to the delivery of hospital facility key elementsreporting along with pediatric emergency care. The position alsoserves as a resource and technical advisor to, pre-hospital agencies,hospitals, other healthcare practitioners as well as non-health careentities within our state to ensure hospital facility needs areadequately addressed.Education and/or Work ExperienceRegistered Nurse (RN), Bachelor of Science in Nursing (BSN), or othersimilar certification combined with Hospital experience, preferredBachelor’s degree, supplemented with 3-5 years of previous hospitaland quality improvement job-related experience. Ideal candidate alsohas either CPHQ or Lean Six SigmaDuties and Responsibilities• Assist with development and launching of a state/jurisdictioncapacity system that includes near-time bed capacity countsfor the state’s/jurisdiction’s acute care hospitals, includingcritical access hospitals.• Must be able to manage user account and security parametersfor access to the web-based dashboard to coordinate daily,surge, and crisis needs.• Help coordinate emergency department data, organized perNHSN definitions to Hospital Capacity Data Store at least twiceper day on an ongoing basis. Data would include emergencydepartment (ED) census, ED Admitted census (boarding) andED pressure indicator by count of all patients in the ED thathave a physician assigned.• Create possible items listed below to support thestates'/jurisdiction’s ongoing participation in the NHSNConnectivity Initiative, such as:• Develop communications and training materials foronboarding identified stakeholders and hospital users.• Provide training and onboarding services to participatinghospitals and stakeholders.• Work with the state’s/jurisdiction's hospitals to collectnecessary information for dashboard development andimplementation.• Provide a common framework of data elements to include onthe dashboard and in the data feed.• Facilitate the gathering and engagement of hospitals’ technicalstaff to work on automated and secured data feeds perspecifications supported by the web-based application.• Assist the state/jurisdiction to advise on shared governancemodel(s) for discussions and decision-making to support thiswork.• Testing and validation of data feeds; and draft progressmilestone for inclusion in progress report/lessons learned.• Manages the participation and permission process/clearances(to send data to NHSN) of participating hospitals. Alsoprovides permission to allow for use of state’s/jurisdiction’sdata in conjunction with other participating entities forresearch and emergency planning by the state and federalhealth partners.• Obtain signed commitment from acute care hospitals in thestate/jurisdiction to participate in the project through anestablished participation agreement.• Provide ongoing instructions and serve as key resource toassist with the scaling of the CDC NHSN Connectivity Initiativeto other states/jurisdictions; and help to ensure that all termsof the CDC funding agreement are met.• Facilitates efforts to improve clinical and service outcomesthroughout the state as related to pediatric emergency care,utilizing federal/national guidance (including but not limited tothe American Academy of Pediatrics, Assistant Secretary forPreparedness & Response, Centers for Disease Control,Emergency Medical Services for Children, Federal EmergencyManagement Agency, Institute of Medicine, Joint Commission).• Works with Indiana Emergency Departments to assess areas ofneed, conduct gap analyses, communicate pediatric standardsand disseminate resources as appropriate.• Develops and facilitates bi-monthly State Pediatric EmergencyCare Workgroup meetings and actively assumes projectleadership responsibilities through planning, coordination ofworkgroup activities and development of tools, educationalmodules, and resources for workgroup review.• Participates as a team member on hospital site visits conductedthroughout the state, to assess compliance with pediatricemergency care requirements and regulations using definedchecklists; provides verbal and written assessment of hospitalstrengths/weaknesses; outlines recommendations and otherkey subject matter expertise as appropriate; shares applicableresources and technical guidance with hospitals as needed.• Develops documents annually to promote quality improvementpractices as related to pediatric emergency care documents,and development of a quality improvement plan.• Engages in and demonstrates self-development in clinical andprofessional knowledge base in the areas of pediatricemergency management, quality improvement processes,communication, and awareness of trends in the healthcareenvironment.• Utilizes data to identify trends, draw appropriate conclusionsand make recommendations; develops data reports fordecision-makers to support conclusions andrecommendations; reports should communicate any limitationsof the analyses.• Facilitates efforts to improve clinical and service outcomesthroughout the state as related to pediatric emergency care,utilizing federal/national guidance (including but not limited tothe American Academy of Pediatrics, Assistant Secretary forPreparedness & Response, Centers for Disease Control,Emergency Medical Services for Children, Federal EmergencyManagement Agency, Institute of Medicine, Joint Commission).• Works with Indiana Emergency Departments to assess areas ofneed, conduct gap analyses, communicate pediatric standardsand disseminate resources as appropriate.• Develops and facilitates bi-monthly State Pediatric EmergencyCare Workgroup meetings and actively assumes projectleadership responsibilities through planning, coordination ofworkgroup activities and development of tools, educationalmodules, and resources for workgroup review.• Participates as a team member on hospital site visits conductedthroughout the state, to assess compliance with pediatricemergency care requirements and regulations using definedchecklists; provides verbal and written assessment of hospitalstrengths/weaknesses; outlines recommendations and otherkey subject matter expertise as appropriate; shares applicableresources and technical guidance with hospitals as needed.• Develops documents annually to promote quality improvementpractices as related to pediatric emergency care documents,and development of a quality improvement plan.• Engages in and demonstrates self-development in clinical andprofessional knowledge base in the areas of pediatricemergency management, quality improvement processes,communication, and awareness of trends in the healthcareenvironment.• Utilizes data to identify trends, draw appropriate conclusions,and make recommendations; develops data reports fordecision-makers to support conclusions and recommendations;reports should communicate any limitations of the analyses.• Other duties as required.Computer SkillsMicrosoft Teams, Power BI, Microsoft Outlook, Microsoft Word,Microsoft PowerPoint, Microsoft Excel, Basic Keyboarding Skills, Web[1]basedmeeting and learning management systems, REDCapComputation AbilityAbility to solve practical problems and deal with a variety of concretevariables in situations where only limited standardization exists. Abilityto interpret a variety of instructions furnished in written, oral, diagram,or schedule form.Qualifications▪ Ability to maintain accuracy and consistency▪ Ability to finish tasks in a timely manner▪ Ability to function independently, manage own time/work tasks▪ Ability to maintain confidentiality▪ Ability to interact with internal and external constituents▪ Ability to work as an effective team member▪ Ability to organize workflow▪ Ability to plan, coordinate, and develop multiple projects▪ Ability to analyze and interpret data▪ Ability to compile complex reports and develop presentations▪ Ability to compose letters and memorandums▪ Ability to negotiate, persuade and establish direction▪ Skilled job requiring high level of adaptability and interpersonalskills▪ Must be able to work in a fast-paced, dynamic environment, andadapt to changing prioritiesTravel▪ In-state travel will be required as needed and out of stateovernight may be necessary.▪ Expect ~85% of work week traveling around state of Indiana