Hospital Scheduler, EP - Virginia Heart

Location:  Falls Church, VA (Heart Rhythm Center)

Status:  Full-Time / Non-Exempt

Salary Range:  $21.00 - $25.00

Are you looking for new career opportunities, great wages, excellent benefits and work-life balance?   Follow your heart to Virginia Heart!

At Virginia Heart, we are seeking friendly, dependable and enthusiastic Electrophysiology Hopsital Scheduler to schedule all inpatient and outpatient procedures at various hospitals and provide courteous and professional support to the office manager, physicians, billing, clinical staff, and most importantly, the patients.  

When you work with Virginia Heart, you will enjoy a dedicated and experienced staff, competitive wages, excellent benefits and the following rewards and incentives:

• No Nights, weekends or holidays!
• Affordable Medical, Dental and Vision plans
• 401(k) Retirement Plan
• Paid Short-Term Disability
• Employee Assistance Program for Mental and Physical well-being
• Three Weeks of Paid Vacation upon eligibility
• One week of Paid Sick Leave
• Annual Merit-Based increases
• Career Advancement Opportunities
• Employee Referral Bonuses
• Employee Discount Programs
• Quarterly Employee Appreciation; Events to include therapy dogs, raffles, and other fun events

Virginia Heart is Northern Virginia's premier cardiovascular practice, bringing an unparalleled standard of excellence to our patients. We are seeking experienced professionals to join our team in our outpatient cardiology setting.  Every employee, at every level, begins their journey at Virginia Heart learning about the history of the organization and its established culture built on trust and integrity. Our employees drive this culture, and we want you to be a part of it. 

RESPONSIBILITIES:

• Verifies insurance coverage and if a second opinion is required Depo email to department.
• Schedules and coordinates patients’ surgeries and diagnostic studies per physician’s order/procedure board. 
• Schedules surgery, diagnostic tests, or study with operating room or facility.  Check OR Board and or Surgery Status Board. 
• Utilizing multiple systems, manages applications to schedule procedures and link the appropriate orders.
• Pre-certifies surgery or study if indicated. Obtains orders from physician for lab tests and orders. 
• Coordinates procedures with other resources to schedule surgical procedures at multiple hospitals that require sedation or general anesthesia.
• Instructs patients in pre-admission registration, surgical date, post-surgical care by emailing instructions, creating letters, and scheduling follow-up appointments. 
• Implements, manages and analyzes our EMR system to schedule various procedures in a manner that will effectively utilize our EP providers’ schedules.
• Distributes the daily schedule, process the appointment data elements, and update MyChart.
• Ensures operating room or facility is prepared for surgery, tests, or study; has necessary paperwork and special equipment for surgery if requested by physician.  (For Virginia Hospital Center only, provide CV OR backup packet).
• Analyzes data integrity, produce documentation for pre-authorizations, referrals, and reports for any scheduling system changes or updates. 
• Revises and makes modifications to scheduled procedures and all additions or cancellations submitted.  Communicate effectively to all appropriate partiesin a timely manner.
• Keeps patients, physicians and facilities informed of any scheduling changes.  Communicate between the hospital doctor, clinical, financial staff, and doctor of the day if needed. 
• Checks insurance eligibility and track and monitor prior authorization for appointment resolution. 
• Analyze generated reports and correspondence to identify any variances for corrective action as appropriate.
• Assists physician in coding of procedures using CPT codes for all cases. 
• Performs other duties as assigned. 

REQUIREMENTS:

• High School Diploma or equivalent required
• Minimum one year of experience in a customer service-related field preferably in a fast-paced environment.
• Strong computer and typing skills to include MS Excel is required
• Medical receptionist or scheduler in a multi-provider office or hospital scheduler preferred. 
• Bilingual (English/Spanish) a plus
• Strong communication skills and pleasant phone manner

(Click link to view other available openings and locations for our company: https://virginiaheart.hiringplatform.com/list/careers)