Hospitalist Administrative Coordinator-Milford - Yale New Haven Health

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

At Bridgeport Hospital, we are committed to providing quality medical care and treatment that is coordinated and centered on the patient's specific needs. We strive to achieve benchmarks as a Patient Centered Medical Home and provide health care in a setting where patients are at the center of their care team. All employees of Bridgeport Hospital are part of the patients care team and contribute to the team approach of promoting access, continuous, comprehensive care and work to provide quality improvement in the care provided to their patients.

The Hospitalist Administrative Coordinator reports to the Senior Manager, Hospitalist Service and will work with physicians, Advanced Practice Providers, nurses, and the entire healthcare team to assist with administrative responsibilities and coordination of exceptional patient care and experience. The Hospitalist Administrative Coordinator is responsible and accountable for ensuring appropriate transitions of care from admission through discharge. Primary role of the Hospitalist Administrative Coordinator is collaboration and communication with the Hospitalist Service providers, members of the healthcare team, referring providers, hospitals, skilled nursing facilities, and patients. In collaboration with the Hospitalist Service providers and leadership, the Hospitalist Administrative Coordinator enhances the delivery of high quality, efficient care for all patients admitted to the Hospitalist Service .

EEO/AA/Disability/Veteran

• 1. Serves as the clinical and administrative liaison between patients, families, referring providers, and community to ensure exceptional care throughout hospitalization. Assists with timely, efficient and seamless transitions of care and facilitates a smooth, safe transition of care for all Hospitalist Service patients.
• 1.1 Establishes a therapeutic relationship with the patient and family.
• 2. Assists providers with patient throughput to ensure timely discharges.
• 2.1 Serves as a patient resource, and advocate.
• 3. Participates in initiatives and projects which contribute to exceptional patient and customer service, and staff development.
• 3.1 Participates in all Hospitalist Service activities including staff meetings , continued education, and ongoing workflow and process improvement activities.

EDUCATION

High School Diploma/GED required. Bachelors degree in healthcare related field preferred.

EXPERIENCE

Three (3) to five (5) years experience in a health care environment; acute care hospital experience preferred.

LICENSURE

Licensed in the State of Connecticut as appropriate for degree.

SPECIAL SKILLS

Must be collaborative, organized and able to prioritize while working with a large team of providers. Must be self directed, able to multi-task, have exceptional communication skills, and have ability to work independently to resolve issues. Must have excellent organizational, problem solving, project management, and written communication skills. Must be able to engage with a diverse population of patients, providers, colleagues, and community providers/facilities.

HOURS: Full time; Mon to Friday 8am to 4:30pm