Hospitality Aide - Family Service Communities

The Northfield is looking for an outgoing, kind, caring person to serve our wonderful residents! This position works as needed and fills in for breakfast, lunch and dinner shirts. 

JOB SUMMARY: The Hospitality Assistant position performs table service for dining room and banquet/catering events. This position serves foods in a friendly, professional and efficient manner. In addition, the server position Hospitality Assistant maintains proper sanitation guidelines and lends to the promotion of a professional atmosphere that would complement, meet and exceed customer needs. This position may/will be required to provide direct care or have access to resident property or belongings.

POSITION REPORTS TO: Chef Manager or designee

ESSENTIAL JOB FUNCTIONS

• Understand the menu items and preparation methods.
• Completes the dining room resident roster as assigned. Ensures readiness to open.
• Take all food orders at table(s), assure accuracy.
• Deliver all food items to table.
• Follow up on all comments, corrections from customers to ensure positive outcomes.
• Clear all soiled items from table and re-set table.
• May deliver room service meals for residents.
• May attend food committee meetings for feedback.
• Attend all service staff meetings to address problems, concerns or plans.
• Read all literature, memos concerning changes or other necessary information.
• Housekeeping responsibilities as well as weekend laundry services

QUALIFICATIONS: Knowledge of NYS DOH regulations on food operations and sanitation. Demonstrated leadership, organizational and communication skills. Ability to represent Family Service Communities and interact effectively with vendors and service contractors. Ability to interact courteously and tactfully with staff, residents, family members, visitors, vendors and the general public.

EXPERIENCE: Six months’ food service experience preferred.