Hospitality Coordinator at Metasys Technologies

Hospitality Coordinator
Cleveland, Ohio 44114
3 Months (Possible Temp to Hire)
Core hours are 9 AM 6 PM, but candidate may need to work past 6 PM for social events, sometimes until 8 or 9 PM. Occasional weekend work (Saturday or Sunday) for law firm events.

Requirements

• Hospitality position requires previous hospitality experience in the food industry (restaurant, banquet serving, conference room setups, food ordering).
• Education: Any schooling or a degree in the industry is a plus.
• Strong social skills and professionalism, email etiquette and proper English skills are a must as this role involves interacting with layers and other professionals.
• Some computer skills and be comfortable with technology, understand Microsoft Office, including updating spread sheets in Excel.
• There is a dress code for this position, the dress code is business professional, black or kaki dress slacks, no jeans or leggings/jeggings, nice blouse or shirt, neat hair professional in nature, well-groomed, comfortable shoes, no tennis shoes or Uggs or other types of outdoor footwear. Footwear should look professional but be comfortable.

Responsibilities

• Provides consistent and high-quality standard of food and beverage set up/service to clients, ensuring smooth delivery of conference and function services.
• Sets up and breaks down conference rooms according to event orders as well as maintains cleanliness standards for kitchens, equipment and meeting rooms.
• Assembles and arranges conference equipment in function and conference rooms per event requirements.
• Disassembles conference rooms at appropriate break down times.
• Always ensure excellent and professional client service.

Other Information

• Lead in coordinating meeting rooms and events.
• Ability to train team members on responsibilities and tasks associated with the position.
• Conference room, function and event set-Client/ break downs (tables, chairs, podiums, and divider wall adjustments, including setting up catered food, ice, refreshments, cups, plates, plastic ware, napkins, etc.).
• Undertake general waiting and service duties of food and beverages.
• Follow hygienic food and beverage handling procedures.
• Provide general assistance in cleaning kitchen and function areas, as directed.
• Manage conference/hospitality calendar, greet clients and guests.
• Conference room sweeps (adjust chairs, wipe down tables, stock supplies, adjust blinds).
• Flip chart, white boards and cork board set-up and assembly.
• Food preparation set-up & break down for client meetings, parties & company events.
• Maintaining kitchens and cleaning kitchen equipment including coffee machines, refrigerators, microwaves, ice machines, etc.
• Loading dishwasher with items used by the client personnel.
• Ordering and keeping track of inventory for supplies, food, beverages, etc. for kitchens, conference rooms and pantries.
• Maintain occasional cleaning duties as needed in the office or building locations (i.e., trash removal, dusting, cleaning and restocking restrooms break rooms, sweeping and mopping floors, vacuuming, window washing).
• May perform general clerical, copy center, mail, and delivery duties such as distributing office supplies, packages, fax transmissions and mail to company personnel and/or designated drop-off points as required.
• Performs other job duties as assigned.

Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.