Hospitality Lead - QUEST FOOD MANAGEMENT SERVICES LLC
Indianapolis, IN 46227
About the Job
Our Promise
Balance - Quest fosters a fun, supportive environment that puts people first and strives for both culinary excellence and enduring relationships. Our flexible work opportunities encourage a healthy life balance for all of our valued team members.
Meaning - Quest believes that every aspect of what we do has significance, and therefore, our food is fresh and made from scratch, using high quality and responsibly sourced ingredients. We nourish our communities with wholesome meals and through our genuine and personal connections.
Recognition - Quest provides competitive compensation and benefits, and celebrates the fulfillment of our collective values at all levels of the organization. We support professional growth through training, development and access to highly visible leadership.
Position Summary
Provides excellent customer service by accurately ringing up sales, receiving money, and providing exemplary service to client and guests. Balances cash drawers and input in the POS at end of shift. Creates the "WOW" experience for guests of Quest. Performs high caliber customer service related to the front of house duties and interactions with students and staff.
Hospitality Lead - Responsibilities
Trains cashiers and FSW on proper customer service skills.
Responsible for daily inventory order placing for front of house including bakery, disposable and beverage.
Performs Opening / Closing responsibilities of unit as required.
Controls Marketing of lines, training and the gaining “Respect” of team members to reach these high standards.
Perfoms security checks for theft and document and record all theft.
Perform unit safety audits weekly/monthly.
Hospitality Lead - Requirements:
Minimum of three years of food service or catering experience and prior experience in a lead role
Strong communication and client management skills
Responsible for meeting and maintaining state and local certification requirements
High attention to detail assuring all events is executed exceeding client expectations
Organizational skills, menu costing, financial knowledge and team leadership are imperative
Previous experience in the food service industry working in schools / higher education
Hospitality Lead - Benefits:
As a Part or Full Time Hourly Quest Team Member, you can expect:
Career growth and paid training
Work-life balance, no nights, no weekends, summers off
Free meals daily
Annual Shoes for Crews $40.00 Credit
(8) Paid holidays
2 raises/year (based off performance reviews)
$1k-500 Referral Bonus, no limit
Paid unused Sick Time
Public Transportation/Parking Benefit Pre-Tax Plan
Illinois Paid Leave Work Act (up to 40 hours/year for FT, avg hours/week per year for PT)
401k with Matching
Full Time Only Benefits: Medical, Dental, Vision, and Additional Voluntary Benefits
There are full-time and part-time positions available. For more information about Quest Food Management Services, please visit our website at https://www.questfms.com/.
Quest Food Management Services is an Equal Employment Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Full Time - Nights and weekends:
Saturday - 3:30 pm to 11 pm
Sunday - 3 pm to 11 pm
Monday - 3 pm to 10 pm
Thursday - 10 am to 6 pm
Friday - 3 pm to 10 pm
PI249570959
