Hospitality and Mail Clerk - Houston - Burnett Specialists

Burnett is currently partnering with a global leader in onsite office support. Currently, one of their large legal firms in Houston has an Office Services Hospitality & Mail Clerk role they are looking to fill with a rock star candidate! This is an outstanding Temp-to-Hire opportunity with a global company that thrives on treating their employees well and developing them. Below is all the exciting information! If this is you, please apply today! 

The Office Services Hospitality & Mail Clerk is responsible for adding value by providing daily back-office services for the client. Hospitality services include, but are not limited to, conference room set up/breakdown, catering coordination for meetings/lunches/etc, food and beverage management and coffee services. This role will also assist with Mail Clerk duties such as sorting/delivering mail to office staff daily. Training will be provided in order for this role to also assist other office services including reception, reprographics (copy) and facilities departments as a back-up if needed.

Main Job Duties:

• Check conference room and meeting scheduler throughout shift and make note of any changes to ensure meetings are set up accurately.
• Set up conference rooms according to client’s request, including audio/visual equipment, food, beverages, utensils, ice, etc.
• Clean up conference rooms after use and return property to vendors if necessary.
• Prepare coffee and other beverages in assigned kitchens each morning.
• Clean up coffee makers in each kitchen in the evening.
• Communicate with supervisor or client on meeting request concerns or deadline issues.
• Maintain inventory of catering supplies and order supplies as needed.
• Place orders for food and beverages for use during meetings
• Assist in training new hires.
• Prioritize workflow.
• Assist in process improvement ideas.
• Answer telephone in hospitality center and provide backup support to reception throughout the day.
• Use equipment and supplies in a cost-efficient manner.
• Utilize appropriate logs for all office services work.
• Ensure the job tickets are properly filled out before beginning work.
• Receive daily mail and sort. 
• Deliver mail in a professional manner recipients on various floors of the firm. 
• Take any outgoing mail from bins and deliver to the mail room for processing. 

Ideal Candidate Qualifications:

• High school diploma or equivalent.
• Minimum (1) year professional experience in high-end hospitality or hotel industry.
• Able to make independent decisions that conform to business needs and policy.
• Strong interpersonal communication skills required.
• Excellent organizational skills required.
• Must be able to meet deadlines and complete all projects in a timely manner.
• Strong attention to detail is required.
• Must work well in a team environment.
• Good written communication skills.
• Good problem-solving skills, with the ability and understanding of when to escalate a problem to a supervisory level.
• Ability to work in a fast paced, high-energy environment.
• Ability to work on multiple projects simultaneously.
• Ability to operate basic audio/visual equipment.
• Professional telephone demeanor.
• Ability to anticipate client’s needs for meetings and events.
• Must be self-motivated with positive can-do attitude.
• Proven customer service skills are required in order to create, maintain and enhance customer relationships.
• Ability to handle sensitive and/or confidential documents and information.
• Must be able to interact effectively with multi-functional and diverse backgrounds.

Location/Salary/Hours/etc:

• Office is located in Houston, TX (77010 zip).
• No parking is provided onsite but can be found close by easily. 
• Role is 100% onsite.
• Position is Temp-to-Hire.
• While temp, salary will be $17/hr . 
• Once perm they offer a raise and excellent benefits.
• Hours will be Monday-Friday, 9am-6pm.

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