Hospitality Manager - Day Shift - Chick-fil-A

Description:

• Works together with the other restaurant leaders in order to accomplish the Franchise Owner/Operator’s vision for the restaurant.
• A Hospitality Manager will serve in front of house operations, driving sales, profit, and morale while maintaining a busy lobby and driver-thru, speed, cleanliness, and an attentive and courteous team.
• Reports to Hospitality Director.
• Availability: 6 AM - 5:00 PM, 5 days per week, 45-60 hours expected weekly
• Pay/ offer will be commensurate with previous experience and results.

Critical Behaviors:

• Leads by example WORK SIDE by SIDE with the team
• Leads a hospitality team that is FAST, CLEAN, KIND and COURTEOUS producing an experience that increases guests loyalty and trust in our brand
• Understands cost-efficiency (food, condiments, paper) to ensure a profitable business
• Leads the team to ACHIEVE RESULTS
• COACHES and DEVELOPS individuals to make them better at their jobs
• Delights in SERVING our GUESTS and TEAM at all times
• Welcomes FEEDBACK as the primary method of GROWTH - thick skin!
• Engages proactively in PROBLEM SOLVING and PLANNING, and EXECUTION of plans to improve performance

Qualities:

• Selflessness - Loves Serving others
• Humility
• Trustworthy
• Grit! Perseverance!
• Desire to Grow
• Desire to see Others Grow
• Optimistic
• Communicates Clearly and Enthusiastically
• Likes Details
• Proactive
• Thrives under Pressure

Benefits:

• 100% PAID TUITION at our partner school Point University (https://point.edu)
• Remarkable Futures Scholarships Opportunity ($2500 - $25000)
• Vacation and Insurance Opportunity after 1 year or promotion
• Career Options to become a CFA Franchisee or Staff member for CFA Inc.
• Free employee and family meals
• Sundays off
• Competitive Wages
• Leadership Development
• Community-oriented Environment

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

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