Host/Cashier - Norms Restaurants, LLC

Summary of Position:

Welcome and warmly greet guests on arrival. Manage the efficient and timely seating of our guests to a table that best serves their wishes.

Duties & Responsibilities:

• Warmly and graciously greet all guests upon arrival.

• When possible, open the front door for guests entering or leaving the restaurant.

• When immediate seating is limited, record guest names and number of people in party.

• Call out name and number of party when tables become available.

• Provide guests with estimated waiting time.

• Accommodate special seating requests for guests whenever possible.

• Seat guests based on guest preferences and balancing of customer flow in service stations.

• Tender checks and handling all POS transactions at the cashier station.

• Answer phones within 3 rings.

• Upon seating, offer guests a menu and inform them of their server's name. Inspect table for proper presentation and completeness.

• Relay messages to servers and bus persons as needed.

• Thank guests as they leave and invite them to return.

  Qualifications:

• No previous restaurant experience required.

• Be able to working in a standing position for long periods of time (up to 5 hours).

• Be able to communicate clearly and effectively in the predominant language(s) of our guests.

• Must have exceptional grooming habits.