HOST/CASHIER-SPORTS BAR - Boyd Gaming

What would I be doing?:

The Host Cashier will greets each guest as they enter the restaurant courteously and enthusiastically. Seats or directs the guest in an efficient manner.  Must be responsible for creating a positive first and last impression.

 

Responsibilities:

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) 

• The Host Cashier will greet and seat guests pleasantly, quickly, and efficiently. 
• Insure proper service to each guest after they are sat. 
• The Host Cashier will assist other team members in job functions when appropriate. 
• Communicate problems/situations to management or relief personnel. 
• The Host Cashier will be able to answer the phone properly and take reservations when appropriate. 
• Must have knowledge of all service job responsibilities: Server, Busser, and Food Runner. 
• The Host Cashier must be knowledgeable about Boyd Gaming and all it has to offer. 
• Must be aware of business needs, station assignments and breaks 
• The Host Cashier must be aware of all activity in the dining room (i.e., service to guests, standards being used, unbussed tables, executives in to dine, etc.). 
• Knowledge of safety procedures to insure employee’s safety. 
• The Host Cashier will assist in bussing tables. 
• Polish Silverware 
• The Host Cashier will remove debris (i.e., napkins, straw wrappers, and other materials) from the floor as required or necessary. 
• Never seat guests at a table that is not clean. 
• The Host Cashier will monitor door at all times to insure prompt seating of guests. 
• Adhere to all prescribed Service Standards and Service Sequence. 
• The Host Cashier will always conduct oneself in a manner that reflects a positive professional image to Boyd Gaming
• Must be able to handle “guest recovery” situations.
• Have fun.

What are we looking for?:

(Related education and experience may be interchangeable on a year for year basis)

• Able to successfully complete all require training classes.
• Must have an outgoing personality.
• Ability to stand for long periods of time without leaning.
• Greet and thank all guests with a warm sincere greeting.
• Utilize seating charts as instructed by management.
• One (1) year of hosting experience.

ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):

• Possession of, and ability to obtain and maintain a valid drivers and gaming license within assigned state of employment and other jurisdictions
• Must successfully pass background check
• Must successfully pass an alcohol and drug screening
• Must be 16 years of age

 

CUSTOMER SERVICE REQUIREMENT

• Delivers superior internal and external guest service in Boyd Style.

What would it be like to work at this property?:

 

Overlooking the Missouri River, this 130,000 square-foot casino and AAA Four Diamond full-service luxury suite hotel is in historic St. Charles. With an architectural design derived from the historic wharf and train stations, Ameristar Casino Resort Spa St. Charles hints at the action inside. The streetscape continues the theme by following the design cues of St. Charles Port District complete with seven dining outlets, 12 bars, an entertainment venue, a full-service luxury day spa, indoor/outdoor pool, gift shop and 22,000 square-foot conference center.

 

Ameristar Casino St. Charles is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law.

If  you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, please contact us through the application site and describe the specific accommodation requested for a disability-related limitation. 

 

Ameristar St. Charles

One Ameristar Blvd.

St. Charles, MO 63301

 

What would it be like to be a Boyd Gaming Team Member?:

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.

Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Corporate Mission
We, as members of Boyd Gaming Corporation, operate with only the highest degree of integrity, and rely on the competence and friendliness of each person in our organization to provide entertainment and service to satisfy our customers' wants.

Through teamwork, we strive to maximize shareholder value, to be among the leading companies in our industry and to provide opportunities for all while we support and enhance our communities.

Company Vision
Boyd Gaming is one of the nation’s leading casino entertainment companies. But we’re so much more – a Fortune 1000 company that retains the philosophy of a family-owned business, focused on creating long-term, sustainable growth for our shareholders. This philosophy defines and separates us from the competition, making us unique in our industry.

From our earliest beginnings in the 1970s, we made a commitment to our shareholders and our team members to create an operating style built around family. In a highly competitive industry, our Boyd Style of hospitality has come to define us in a most unique way.

Forging ahead in the coming years, we will remain focused on our three main goals: improving our operating performance, continuing to execute on our current growth strategy, and demonstrating our branding initiatives.

We remain confident in the strength of our Company to successfully meet whatever challenges lie ahead.